Cold Stone Creamery
$$ • Ice Cream, Custom CakesAbout Cold Stone Creamery
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Cold Stone Creamery Reviews
167 ratings
Share your opinion about Cold Stone Creamery
I love this location! Great customer service! They give you more than enough ice cream! I drive past the Covington location just to come here! It’s the best! :)!!
*** The music is terrible! Ignorant and childish!
I would suggest Adult Contemporary, or Adult Hits (“We Play Anything”) – A mix of music from the ’70s, ’80s, ’90s, 2000s,
*** This location needs a deep cleaning and new table and chairs!
That’s why I only gave...read full review
*** The music is terrible! Ignorant and childish!
I would suggest Adult Contemporary, or Adult Hits (“We Play Anything”) – A mix of music from the ’70s, ’80s, ’90s, 2000s,
*** This location needs a deep cleaning and new table and chairs!
That’s why I only gave...read full review
Our first time visiting, and it was a very pleasant experience! I ordered the sweet cream ice cream with Butterfinger toppings, and my husband ordered the butter pecan. We both thoroughly enjoyed our ice cream. The team member who assisted us was professional, friendly, and very helpful. Excellent customer service and delicious ice cream, we will definitely be returning! 🍦😊
Delicious ice cream. It was empty when we visited so no issues with the service.
Hours
| Monday | 12 - 9PM |
| Tuesday | 12 - 9PM |
| Wednesday | 12 - 9PM |
| Thursday | 12 - 9PM |
| Friday | 12 - 10PM |
| Saturday | 12 - 10PM |
| Sunday | 12 - 9PM |
Cold Stone Creamery is known for serving some of the best ice cream in town. While there have been occasional issues with customer service and agility, the delicious flavors like blueberry muffin batter and cake batter make it a must-visit spot. The staff handle difficult situations with a smile, ensuring that every customer's experience is worth the wait. Recently, a young lady named Arielle demonstrated exceptional customer service, managing a long line with patience, politeness, and quickness. Customers have also praised the perfect cakes and pies ordered for special occasions, highlighting the timely preparation for pickups. However, more attention to cleanliness, especially the outdoor tables, could enhance the overall dining experience.