Customers` Favorites
Customers` Favorites
“My faith in humanity is restored! I wish i got her name but an amazing woman who works here took my phone call to ask if they had a menu item that wasn’t listed on my ordering app. Without a hesitation she was happy to take down my name and add the item to my sand-which despite the complications. People like this are who should be working in the service industry and deserve a raise!“
Customers` Favorites
“I want to recognize Assistant Manager Brook for the exceptional service she provided on September 11 at the Chicken Salad Chick in Cumming at The Collection at Forsyth.
I was hosting an important professional luncheon for 30 people and had experienced problems logging in to place my catering order the night before. When I tried again the next morning, the online system would not allow me to place the order because I was within the 12-hour catering window. I went directly to the restaurant extremely stressed and concerned that I would not have food for my meeting.
Brook could immediately see how concerned I was. She explained that catering orders normally require at least 12 hours' notice, but instead of simply telling me there was nothing she could do, she took ownership of the situation and found a solution. She personally assured me that they would take care of the order and have everything ready within about an hour and a half.
They did exactly that. My entire order was ready on time, beautifully prepared, and I was able to arrive at my luncheon as planned.
I work in healthcare and frequently host professional luncheons for physician practices and other healthcare organizations throughout the area, so I place large catering orders on a regular basis. Chicken Salad Chick is consistently one of the most requested and well-received lunch choices among the physician practices I visit. When I arrived with the food, the staff was genuinely excited to see Chicken Salad Chick, and they had nothing but praise for the food.
What impressed me most about this experience, however, was Brook. I have worked with many restaurants and catering teams, and her level of customer service truly stood out. She was incredibly kind, compassionate, reassuring, and professional at a moment when I was clearly very stressed.
Brook turned what could have been a disastrous situation into an outstanding experience. That is what going above and beyond for a customer looks like. I hope Chicken Salad Chick recognizes Brook for the exceptional service she provided. She is a tremendous asset to this location, and this experience gives me even more confidence in using them for future professional catering orders.“
Customers` Favorites
“The atmosphere in the restaurant was light and airy. The only thing that made it a little bit annoying was as the sun was starting to descend in the sky, it got brighter and brighter in the restaurant!
Service was nice. In the 20 to 25 minutes that I was there, there were just a handful of customers.
The food, as usual, was on point. I ordered a club sandwich on cheesy bread with a large Dr Pepper… And since the cookies were freshly baked, I picked up three oatmeal raisin and three macadamia and white chocolate cookies.“
Customers` Favorites
“I was greeted promptly. Asked all the right questions. Everyone was in a good mood and working as a team. Great group of young people… actually working! There were blonde and brunette girls, and a young man with longer style dark hair. All very friendly and quick.“
Customers` Favorites
“The staff is just the sweetest!!! The store is so clean and the ingredients are fresh even at 8 PM! When my brother and I went in to buy a sub, the staff was very kind and friendly and we felt like they are our friends!! Thank you guys so much for the amazing hospitality and experience :))“
Customers` Favorites
“Best sandwich! Love the Unwich!“
Customers` Favorites
“Pretty loyal customer but lately things have been falling through the cracks. Always order online. Disappointed in the lack of accuracy. If I order wheat, I expect wheat. If out of, let me know ahead of picking up. And please don't serve hard, unripe, green tomatoes. I'm pretty sure if you wouldn't eat something, your customer wouldn't either. Train your employees better. Maybe not so loyal anymore.
***Happy to edit*** Since my last review I've been very pleased with the consistency of my latest order accuracy and quality too! Thank you Jersey Mike's for listening, caring and your always friendly greetings!“
Customers` Favorites
“Great experience at Firehouse Subs! The food was fresh, delicious, and full of flavor. The staff was friendly, welcoming, and provided quick service. The restaurant was clean and well maintained. I really enjoyed my sandwich and will definitely be coming back. Highly recommend!“
“My recent visit to Jimmy John's was really enjoyable due to both the food and the service. This chain is known for its high standards, and it lived up to its reputation. The menu offers a wide selection of sandwiches made with fresh ingredients, showcasing their commitment to quality. I chose the "Vito," which was a perfect combination of flavors and textures, highlighting the freshness of the ingredients and the skillful preparation.The service was equally impressive. The staff was friendly, professional, and efficient, making the dining experience pleasant and welcoming. They were knowledgeable about the menu and provided quick service without compromising quality.Overall, my visit to Jimmy John's was a fantastic experience, marked by delicious food and excellent service. I highly recommend it to anyone looking for decent quality fast food.“
Customers` Favorites
“We love JJ on the go! Freaky fast sandwiches!“
Customers` Favorites
“Love this place! Great place to meet friends to grab a beer or glass of wine, eat breakfast and have a meeting, or pop in for lunch. Food is delicious and the staff is super friendly! The atmosphere is warm and welcoming and it’s reasonably priced. Can’t say enough good things! 👏🏽⭐️⭐️⭐️⭐️⭐️👏🏽“
Customers` Favorites
“Just want to give a big shout-out to Rob. He was the only one working the first shift on a Saturday. He had an incredibly positive attitude and was so very kind to everyone who entered. He let us know in advance that he was by himself when we walked in. I will most definitely be coming back and hope to see Rob again! He deserves special praise by his boss.“
Customers` Favorites
“This is our FAVORITE Subway! Our son’s favorite meal is a footlong ham and cheese sub so we have visited this Subway nearly every week for well over a year now. The food is always great, but what makes this particular restaurant special are the owners. They are incredible people. We will drive out of our way to eat at this restaurant simply because we KNOW the owners of this Subway provide the best service around!“
Customers` Favorites
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“Great food and service!!!“