McDonald's in East Point

“I had occasion to pick up food for my child on my way home this evening. He asked for a Grinch happy meal, so I proceeded to this MacDonald's location and pulled into the drive thru.

The parking lot was clean and well lit, and there was no line to place my order.

I was inform d by Quan that unfortunately there were no more Grinch meals available, so I asked my child what they would like in its place. I apologized to Quan for my holding up the order process. He was pleasant and gentile in response assuring me that I could take my time and order when ready. After a few moments my child texted me their revised order and I let Kwan know I was ready. He took my order without asking me to repeat a single item. Once I was finished he repeated it back to me, confirmed that the screen was correct, and gave me my total.

I pulled around to pay and was greeted warmly by the smiling face of Aaniah who confirmed my order and total and took my payment. She then asked if I cared for my receipt and thanked me before telling me to pull to the next window.

Sekyah was waiting there with my drink and straw, which she handed to after verifying my order. In a few moments she handed me my food with a smile and thanked me.

This was hands down the best fast food experience I had in months. The consistency of the service I received gave me the impression that this store has quality management who care for their employees and give them the training and tools to succeed. I couldn't be more enthusiastic in my recommendation to patronize this location.“

“Mandy was absolutely wonderful! She greeted me with a big smile and was so friendly and patient while taking my order. She made sure everything was correct and even double-checked that I had all my sauces and napkins before I left. It’s not often you come across someone who genuinely enjoys their job and treats every customer with kindness, but Mandy definitely does. She made my quick stop at McDonald’s feel like a pleasant experience. Great customer service goes a long way — thank you, Mandy!“

“Came for breakfast and there was a little bit of a line. The employee wearing a visor handling the curbside and pick up orders informed me that my order couldnt be found but let me know that he’d handle it. My order was out within the next ten minutes while he was also handling many other pick up orders. Kudos to him!“