Surcheros - Gainesville, GA
$$ • Tex-Mex
Hours:
2187 Limestone Pkwy, Gainesville
(770) 741-1504
About Surcheros - Gainesville, GA
Surcheros - Gainesville, GA Reviews
This store frequently runs out of supplies. Tonight, I had to order my third choice entree due to them being out of chicken and taco shells. When I looked down the line many “cold” ingredients were missing too. I asked the worker what was going on with the shortages and she proceeded to tell me they also don’t have any oil so they can’t make the taco shells. I was disappointed to eat my meal tonight as it was not what I intended to get there (also spending $15 on my third...read full review
So happy to have Surcheros near me again since moving from south Georgia. Great food and customer service!
10/10 really good food 😍😍😍
Hours
| Monday | 10:30AM - 9PM |
| Tuesday | 10:30AM - 9PM |
| Wednesday | 10:30AM - 9PM |
| Thursday | 10:30AM - 9PM |
| Friday | 10:30AM - 10PM |
| Saturday | 10:30AM - 10PM |
| Sunday | 11AM - 9PM |
Surcheros in Gainesville, GA, is a restaurant known for its delicious food and fresh flavors. Many customers praise the quality of the meals, stating that the food puts other places like Moe’s and Chipotle to shame. The portions are generally generous and satisfying, making it a good value despite the higher prices. Several reviews highlight the excellent catering service, with orders being correct, on time, and well set up, and praise is given to the general manager for their top-notch service.
Customer service experiences vary. Some customers mention staff who are kind, patient, and welcoming, especially highlighting a helpful employee who made their first visit enjoyable. However, others point out issues with staff training or disconnects, such as being unable to swap meats or missing items like queso or sauce in online orders. Despite these hiccups, workers are often described as friendly and willing to correct mistakes when contacted.
Food quality remains a consistent positive, with mentions of fresh, well-chopped meat and vegetables. The restaurant is appreciated for its cleanliness, both inside and through takeout orders. Overall, Surcheros is seen as a great place for tasty, filling meals, with friendly service and good value, though some improvements in staff training could enhance the experience.