“We came in at about 9:00. We sat for a few minutes until jazz came over and told us they were switching shifts and someone would be with us shortly. She went ahead and took our order and got our drinks. She then waited on us the rest of the time as the 3rd shift waitress didn’t show up until 9:50pm. The other waitress on shift with jazz was constantly complaining & talking about how she was leaving the place a wreck & walking out as soon as the girl got there. Jazz on the other hand, was as sweet as could be, not a complaint in sight & I overheard her talking to a guy that I guess had came in this morning & saw her & said “you’re still here!” And she said “yeah a girl called out on second shift so I stayed” so this means jazz had been at work from 7am and she stayed until right at 10pm & had no complaint in the world. She went above & beyond expectations & is the only reason we didn’t get up and leave like we saw 6 other tables do in the course of the 1 hour with no 3rd shift waitress. This Waffle House is missing out on a ton of money due to the lack of staffing, but jazz is incredible & because of her, we will return.“
“Christmas Day! We didn't know that it is their busiest day of the year! There was a line, but they had seats at the bar. We watched as they had 8 griddles going for the waffles. I have never seen so many staff working their stations. A worker was calling out the orders, they were working as fast as they could, on take out orders, call in orders and customers in the restaurant. It was amazing and something to see. Food was great, service was a bit slower than normal, but completely expected. And no one should complain when workers are doing their best! We had a coupon for a slice of pie and we went back the next day to eat again.“
“last sunday i was in a minor car accident outside of the waffle house establishment. luckily it was only a fender bender. due to the “excitement” of the the incident, me and my three year old autistic son decided to get some waffle house to soothe our nerves. upon entering the waffle house i was hit with the most delicious smell of waffles and syrup. my sense were overcame by images of soft waffles drenched in syrup with a side of crunch toast and crispy bacon. i took my seat only to be instantly greeted with a smile. my son joyously sang along to the raisin toast song as it played over the loudspeakers. my waitress, ella, sang along with my son as she took his order. for the past three days my son has been asking when he can see ella again. i ordered the all star meal which was brought to me with haste. the tall blonde fella who cooked my meal made the best all star i’ve ever had. i took a bit of my waffle and gasped. the flavors melted on my tongue. the gooey syrup and soft fluffy waffle had my eyes rolling back in ecstasy. i don’t remember eating my meal due to the speed in which i had consumed it. waffle house, you have gained a new lifelong costumer. i am truly enamored with the gang of teen waffle house employees, the small bald boy, the green haired girl (ella), the petite girl with brown hair (hannah), and the worlds best grill operator.“