McDonald's in Mableton

“This is greatest McDonald's ever. Corporate should use it as the prototype. The food is always hot and fresh when I pick up through the drive through. And it looks good enough to use in commercials. The staff are always pleasant and smiling.“

“Everything was fine, and I thought it a good location. The only problem is that the employee who delivered the food to my table didn't provide any napkins. While I'm above holding such petty things against the staff, my determination to correct the issue had me standing at the counter for more than five minutes, making eye contact with several employees and being deliberately ignored. As there were no napkins in the lobby and no paper towels in the restrooms, I had to find my own solution.

While I sympathize with the desire to reject the responsibilities of the front-facing staff in favor of the back-house, it's become a systemic problem with McDonald's that I'm rarely able to contact any staff member for assistance and never quickly. This is particularly galling as it's always to correct simple errors.

Edit: returned today and had a much better experience service-wise. Someone was attentively minding the front counter today and responding to people in short time. Much better than the other day“