McDonald's in Lithia Springs

“The manager Charles was so friendly and welcoming! First time in a long time I have seen an employee at the front ready to assist! The food was fresh and hash brown was perfectly crispy, the manager there needs to go to all locations to train other McDonald’s like this because they hit the park for me, because the customer service and quality at McDonald’s has gone down a lot but not this one!“

“I visited this McDonald's for breakfast and I was a little disappointed. Not in the food, nor in the atmosphere. Both were on par or above for what you'd expect for McDonald's. What disappointed me was an associate using foul language in reference to a gentleman picking up a Uber Eats or Door Dash order. Now, to be fair, the gentleman was on his phone and came to the counter yelling out his order number. I did not feel it was the right thing to meet his rude behavior with their own though. Aside from that, the experience was on par for McDonald's. They have some work to do if they want to compete with others in the same industry who have AMAZING customer service...If you're reading this, I'm sure you know who I'm speaking of too 🐔 . At any rate. I will give them another try in the future with expectations that they will do better!“