Panera Bread
$ • Cafe, Salad, Soup
Hours:
1446 GA-20, McDonough
(770) 914-7404
About Panera Bread
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Beware of letting your teen interview here!!! They took copies of my son's social and driver's license information TWICE, his work based learning application, told him the Hiring Mgr would call with training info and schedule, and then proceeded to not hire him despite taking his personal info. This is shady business practice!!!
Panera, you’ve got great food but you need to put your employees through a customer service class or don’t let rude people work with the customers!
Ratings
Menu
Hours
| Monday | 6:30AM - 9PM |
| Tuesday | 6:30AM - 9PM |
| Wednesday | 6:30AM - 9PM |
| Thursday | 6:30AM - 9PM |
| Friday | 6:30AM - 9PM |
| Saturday | 7AM - 9PM |
| Sunday | 7AM - 9PM |
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Panera Bread offers a pleasant dining experience, with friendly staff and a seamless ordering process through their app. The lemonades are well-received, and the staff generally follows ordering instructions. However, some customers have reported occasional long wait times at the drive-thru window, even when the restaurant is not busy. The restaurant also provides birthday rewards, allowing customers to enjoy treats like chocolate chip cookies.
The staff at Panera Bread strive to deliver exceptional customer service. One hardworking manager or team lead ensures that orders are delivered correctly, even going the extra mile to make sense of any issues. Nali, a team member, has been praised for her kind, patient, and professional approach, maintaining a positive attitude even when faced with a rude customer. Additionally, the staff have been commended for their attentiveness, going above and beyond to assist customers, particularly those with young children, by bringing food to the table and providing condiments.
Overall, Panera Bread aims to provide a quality dining experience with a focus on good customer service.