Bruster's Real Ice Cream
$ • Ice Cream
Hours:
1431 State Hwy 11, Monroe
(770) 207-5422
About Bruster's
Customers' Favorites
Bruster's Reviews
Share your opinion about Bruster's Real Ice Cream
Hello, on the last three times we have been to Brusters Monroe, we have left disappointed. We have been going for 12 years. When we purchased a half gallon of Oreo, there was no Oreos in it. Just a streak of brown. It was vanilla. Tonight, we came and ordered chocolate peanut butter w buckeyes… there was one buckeye in the whole cup. We also ordered 2 scoops of cookie dough… and it had only 3 pieces of cookie dough. We know this is not the normal experience, and the management...read full review
Since the new owners took over they have seriously limited the ingredients in their ice cream. For example, turtle used to have entire pecan halves and lots of pecans. Now they chop up the pecans and the last 4 times I got turtle there was literally 3 or 4 small bits of pecans in the entire regular scoop. It’s basically chocolate ice cream with a little caramel. Same thing with butter pecan.
Just drove 25 minutes to the Bruster’s in Dacula and their turtle was full...read full review
Ratings
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 11AM - 10PM |
People in Monroe Also Viewed
Bruster's Real Ice Cream offers a delightful selection of ice cream treats, though some customers find it a bit pricey. Despite occasional issues with closing hours, the staff is praised for their handling of difficult situations and creating a welcoming atmosphere. The service, especially on special occasions, is top-notch and can turn a bad day around. Customers appreciate the personal recommendations, like the key lime pie ice cream, and feel valued by the friendly staff.
The servers at the Monroe location are particularly commended for their great customer service. They are described as friendly, respectful, and always making the experience enjoyable. Unlike the rude service at the Athens location, the Monroe team is known for treating customers with kindness and professionalism. They greet visitors with a smile, happily answer questions, and never make them feel like a bother. The ice cream is consistently delicious, but it's the exceptional customer service that sets this Bruster's location apart.