Jack's Family Restaurant
$ • Fast Food, American, BurgersAbout Jack's Family Restaurant
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Jack's Family Restaurant Reviews
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Good food, tasty seasoned green beans and good coleslaw. Chicken tenders are good
I visited the store on 07/01/2026. I was travelling from Richland, Ga, to Macon Ga after dropping off some items for my siblings and grandmother. My GPS was not connecting to my car properly and as a result I got lost. My car was draining my phone battery. But I saw the sign for Jacks and pulled in. The store was nice and clean.
Ms. Debretta was my cashier/server. The receipt number is 0360. She was super sweet and kind. I ordered the 8 PC chicken box (is absolutely...read full review
Good drive through and alright staff. Food food too.
Hours
| Monday | 5AM - 10PM |
| Tuesday | 5AM - 10PM |
| Wednesday | 5AM - 10PM |
| Thursday | 5AM - 10PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 10PM |
Jack's Family Restaurant offers a mix of good and not-so-good experiences. Customers appreciate the convenient location, with options for breakfast and lunch, including chicken and burgers, making it a good spot for a quick meal or snack whether alone or in a group. The staff are often friendly and provide hot, fresh food, which keeps most visits positive. The fries are consistently praised as crispy and tasty, often described as the highlight of the menu.
However, the restaurant has faced some issues. Several reviews mention that the place was not very clean and that service can be slow, with long wait times even when the restaurant is not busy. At lunchtime, they sometimes run out of cooked chicken, leading to lengthy waits for it to be prepared, and the drive-thru service can be slow, with some customers feeling the process is unnecessarily delayed. One reviewer described the burgers as dry and lacking flavor, noting they are better off skipping them and sticking to other menu items. Despite this, the staff is generally friendly and quick, making most experiences worthwhile.
Overall, Jack's Family Restaurant is a decent place for a quick bite with friendly service and good fries, but it could improve in cleanliness, speed, and burger quality to make every visit more satisfying.