“The cookies are always a pleasure but the customer service needs work. I have been to this location twice and have never been greeted when walking into the location.Even when I speak the employee seems to be in a bad mood. Regardless of their mood I always thank them for their service and for them to have a great day/night.At least the store is always clean.Parking: If you do not find a parking spot near the store you have to park in the wider parking lot.“
“I tried this place for the first time yesterday and LOVED it! The cupcakes were absolutely amazing and my dog enjoyed his Pupcake very much!!!! There were so many choices and the staff was so kind & helpful. I will definitely be coming back here!!!“
“I recently visited Insomnia Cookies and had an exceptional experience thanks to the outstanding service provided by Thomas and Caitlyn. From the moment I walked in, their friendly demeanor and genuine enthusiasm made me feel welcome.The cookies, as always, were freshly baked and utterly delicious. Whether you're craving classic chocolate chip or something more adventurous like their s'mores cookie, Insomnia Cookies never disappoints. The warm, gooey center of each cookie is pure indulgence, and they pair perfectly with a cold glass of milk.Thomas and Caitlyn went above and beyond to ensure my order was exactly as I wanted it. Their attention to detail and commitment to customer satisfaction truly set them apart. Despite the bustling atmosphere of the store, they took the time to chat with me and make personalized recommendations, making my visit feel special.The atmosphere at Insomnia Cookies is cozy and inviting, with the aroma of freshly baked treats filling the air. Whether you're stopping by for a late-night snack or treating yourself during the day, this place is a must-visit.Overall, my experience at Insomnia Cookies was fantastic, thanks in large part to the exceptional service provided by Thomas and Caitlyn. Their dedication to delivering top-notch customer service combined with Insomnia's irresistible cookies make this establishment a standout in the dessert scene. I'll definitely be returning soon for another sweet treat and friendly conversation.“
“Great place with a twist on traditional ice cream. Cream and topping base put onto an ice cold surface and frozen into your custom rolled ice cream while you watch! Pick your base and build from there, lots of toppings to choose from. The peanut better day was awesome. If you like ice cream you will love this place. Highly recommended!“