Zaxby's Chicken Fingers & Buffalo Wings
$ • Chicken, Fast Food, Chicken Wings
Hours:
3250 Inner Perimeter Rd, Valdosta
(229) 219-0402
About Zaxby's
Customers' Favorites
Zaxby's Reviews
The wait at this Zaxby’s is unbelievable…even when the restaurant is not full. So sad the service is so poor.
Y’all are trash I did not ask for light sauce… I didn’t even know that was an option but I didn’t ask for that
I don’t know how anyone with half an Oz of pride in their work could serve burnt French fries, but there they were! In mine and my husbands orders. So mad
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 12AM |
Zaxby's Chicken Fingers & Buffalo Wings in Valdosta offers a mix of positive and negative experiences. Customers appreciate the friendly and professional service, especially highlighting an assistant manager who handles mistakes with a smile and maintains a positive attitude, showcasing excellent leadership. The staff's professionalism and helpfulness stand out, and this positive customer service is recognized as a bright spot in an otherwise mixed environment. However, the restaurant often struggles with long wait times, especially at drive-thru, which can lead to frustration. One customer mentioned waiting for a long time to get HALF DONE HOT FRIES and experiencing a delay in receiving condiments like ketchup, with some staff members giving untrustworthy responses. The store's atmosphere can be unpleasant, with reports of employees showing unhappy attitudes and an overall miserable work environment. Food quality varies, with some orders being overcooked, cold fries, and missing items such as bread. The cleanliness of the premises is also a concern, as the floors are described as very greasy and not well-maintained. Despite these issues, some meals like the Big Zax Snack and the large Grilled Chicken Salad are enjoyed, with the latter being generous and delicious. Overall, while Zaxby's in Valdosta has dedicated staff and tasty meals, improvements are needed in speed, cleanliness, and staff attitude to enhance the dining experience.