Zaxby's Chicken Fingers & Buffalo Wings
$ • Chicken, Salad, Fast Food
Hours:
3101 Russell Pkwy, Warner Robins
(478) 293-4493
About Zaxby's
Customers' Favorites
Zaxby's Reviews
Thank you Ben and the cashier tonight for fixing our order for our Cobb salads . Your customer service is top notch . Thank you
The way you treated me on the phone and treated my husband in person was greatly appreciated!
We have been to this Zaxby’s many times with no issues. However, tonight I was very disappointed. We ordered our food at 5:29pm and did not get it until 5:54 pm. They were waiting on wings they finally told me after 15 minutes. We got an apology, but I think 25 minutes was ridiculous! They weren’t cooking before we arrived? They were not busy and we did not order an abundance of food.
HORRIBLE. I WILL NEVER COME TO THIS PLACE AGAIN!! MANAGEMENT SUCKS ESPECIALLY THE BROWN SKIN FEMALE MANAGER WHO HAS A VERY NASTY ATTITUDE. SHE HAS NO TYPE OF CUSTOMER SERVICE TRAINING. .. I ordered some food and my order was incomplete, I said something about it and she looked like she had no sense of comprehension so I repeated what was wrong with the order and she had the nerve to tell me that "I wasn't talking to u" with a very rude tone... um lady give me my refund. I...read full review
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 10PM |
Zaxby's Chicken Fingers & Buffalo Wings offers a satisfying dining experience with quality food and friendly service. Many customers praise the fast service, even during busy times, and appreciate the delicious menu items. The restaurant is recognized as one of the best Zaxby's locations, with staff who are courteous and willing to assist with menu inquiries.
While most reviews highlight the positive aspects, there are some concerns. A few customers experienced issues with order accuracy, including receiving incorrect sides that contained allergens. Additionally, some tables were found to be dirty, but the staff promptly addressed this when asked.
The drive-through experience also received positive remarks, particularly for the fresh and flavorful salads. However, one customer had a disappointing encounter with cheese bites that contained bacon, which was a concern for their dietary preferences.
Overall, Zaxby's is viewed as a clean, enjoyable restaurant worth revisiting, with many customers expressing plans to return for the tasty chicken and great service.