Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 130 Merchant St, Honolulu, Hawaii, 96813, US
Telephone: (808) 585-8658
Price range: $
Rating: 3.7

$ • Coffee Shops

Hours:
130 Merchant St, Honolulu
(808) 585-8658

Menu Order Online

About Starbucks

Starbucks Coffee Company located downtown is a convenient spot for many, especially for those who live or work nearby. Customers appreciate the friendly and upbeat staff, often mentioning the great customer service and positive attitude of employees. The location is usually clean and well-maintained, making it a pleasant place to visit. Many customers use this Starbucks for quick grab-and-go orders, as the team works to serve everyone efficiently despite occasional busy times.

However, some reviews note issues with drink portions, particularly with how much ice is added. For example, a matcha latte and a Venta size drink with light ice often contain a lot of ice, leaving only a small amount of liquid. This can lead to disappointment, especially when customers only get a few sips before only ice remains. The staff has been responsive when concerns are raised, offering to remake drinks when possible.

While most experiences are positive, a few customers have mentioned occasional service inconsistencies, including unhelpful behavior from some staff members. Overall, the location provides good service, clean environment, and a convenient place to get coffee, though some improvements could be made in drink portions and staff attentiveness.