“Drive thru employee was very kind and patient with me. I didn’t feel rushed or ignored.i asked him to please speak louder because I could barely hear and understand him thru the speaker. When I approached the payment/pickup window, I realized the person was the same nice associate taking my order. His name was Jean. I asked him for his name, because I was very pleased with how I was treated. Good job, Jack in the Box, for employing a nice young man!“
“Drive thru used to be more of a pain than a convenience at every jack in the box, even the outer islands. They couldn't hear you, and you couldn't hear them, and to make it worse, they could barely speak English, so if they can barely speak English, then they can't understand the words that's coming out of my mouth. I'm yelling my order from the top of my lungs at the Mililani Jack in the box that the Wahiawa Jack in the box could hear me. It's funny now but not back then. They must have upgraded their intercom system cause now they speak good English and you can hear them clearly, because before you couldn't understand JACK SH..“
“Ive waited for like 10 min. In the drive thru ( around 10:15 pm ) its not that really busy night , but they handed out my food fresh and hot ? thats why i like coming back to this location . I dont mind waiting for too long as long as my food is hot and fresh . ?“