“Stopped in for lunch, the cashier at the front was very helpful and respectful. I had asked her if I could have the double bacon cheeseburger but substitute the original bacon with the brown sugar bacon. She had gotten my order correct. The only issue I had was my order took quite a bit longer than I expected. My father had gotten to sandwiches and got his order within 8 mins of ordering, mine took 17 mins and he was done eating by the time I started mine. Other than that issue, the restaurant was clean and the staff were inviting.“
“I always feel like Subway in general is a bit of a crapshoot when it comes to how fresh the ingredients really are. For example, I’d say half the time you get old crusty bread and the other half of the time, it’s soft, fresh, and delightful.I moved here to Clear Lake a couple months ago and have been to this location a few times since then. Each time I’ve gone, the sandwiches have been fantastic. Fresh bread, fresh meat and veggies, special instructions followed perfectly. The employees are great, friendly, and for my last online pickup order, they included some fun doodles and smiley faces on the stickers that seal the sandwich wrappers.The franchise owner, manager, and employees here are doing something right and I have to give props where props are deserved.“
“This has all the good places to eat McDonald’s Culver’s arbys Wendy’s great for a trip they are all in a square so accessible and great for when your on a long trip and everyone wants to eat something, no matter where you eat you can go to Culver’s for custard afterwards“
“I used the app to place order. Love that when I come to pick up at drive thru it is fast, friendly service. I just wish on the app, it was easier to make changes on sandwiches if you want,I have yet to figure it out.Parking: Parking all the way around the building and extra parking to the north of building“
“I like that they don't cave to the pressure of only ordering through a kiosk. Human interaction is always best. If I would have to do my own order then there should be a price discount. Two thumbs up Wendy's, you have my business if the public stands up to change maybe others will have to scrap out there new machines and interact with people again.“
“Was taking advantage of an offer I received in my email and didn't have things set up correctly when I came to pay to get the discount. The employees were very helpful and I was able to get it processed on my rewards app with their help. The service was great and the food was “
“I was from out of town with family for a quick bite. The restaurant was very clean. I was very impressed with the customer service from Dallas. He went above and beyond to fix a very minor issue with our order and was so pleasant and patient. Please give him kudos!!“
“I've got two brags about my stop for lunch about 2 PM on 6/26/23, plus the food was good, too! When I walked in, the woman at the register was helping someone on the phone order an ice cream cake. She very patiently took the order and also patiently dealt with getting the payment info over the phone, which the person was having difficulty with. It took a while but I appreciated the fact that she was being so kind to the person on the other end of the phone. It's not always possible for everyone to get there to place an order. She then took my order and I got my food shortly. While I ate, an older couple came in who reminded me of my parents. They loved to stop for ice cream! At this point, a different woman was tending the register. The man asked what items had peanuts. She told him and asked about the inquiry. He said his wife couldn't have them. She asked if she was allergic or had another problem. He explained that his wife has trouble swallowing. There was a particular Blizzard she thought looked good but it had some larger pieces in it. The worker explained how she could make a couple changes in the ingredients used to make sure there wouldn't be any bigger pieces in it but still give his wife the flavor sensation she wanted. I was very touched by the kindness she showed this couple. The smile on the gentleman's face when they got their Blizzards was great! I have found the staff and service at the Mason City location to be very good!“
“This subway looks newer with both the interior and exterior. This subway does have the newer logo. The service here is very fast. The Staff here are friendly. I got a footlong with pepperoni, both shredded and sliced cheese, and a line on Mayo. I hope this location continues to keep the good work up.-Shy_Gun670“
“Literally the best Reuben I have ever had! Also, if you are thinking the large onion ring will be like a McD’s large fry, you are wrong! It comes in a plastic container big enough to hold a 4 course meal. IF I get food poisoning from this food I wouldn’t even be mad! ?“