Dairy Queen Grill & Chill
$ • Fast Food, Ice Cream, Burgers
Hours:
1101 Eagleview Dr, Marion
(319) 447-5660
About Dairy Queen
Customers' Favorites
Dairy Queen Reviews
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I paid and ordered two gift certificates. They were never sent to me when I contested the charge. It went for a couple months and they got their money, but I never got the gift certificates.
Dairy Queen in Kilgore Texas sucks. they never answered the phone. and the last time I went there, I ordered a belt buster combo, and I got a piece of meat with cheese on dry bread and floppy french fries. i paid seventeen dollars for that got ripped off. Kilgore texas sucks!!
I've been coming here for years. Great food and ice cream. service has always been very good!
Menu
Hours
| Monday | 10:30AM - 9:30PM |
| Tuesday | 10:30AM - 9:30PM |
| Wednesday | 10:30AM - 9:30PM |
| Thursday | 10:30AM - 9:30PM |
| Friday | 10:30AM - 9:30PM |
| Saturday | 10:30AM - 9:30PM |
| Sunday | 10:30AM - 9:30PM |
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Dairy Queen Grill & Chill offers a mix of positive and negative experiences. Customers appreciate the good food and friendly, patient staff. The service is generally good, and the environment feels welcoming, especially when staff remember regular customers and provide personalized attention. For example, some reviews highlight the staff's kindness and the owner’s efforts to create a refreshing atmosphere. The place is usually clean and offers hot meals like the signature burger and classic treats such as ice cream and pup cups for pets.
However, there are some issues. A broken double door cooler sat empty in the seating area, and the fountain drink nozzles need daily cleaning, as the soda sometimes tastes funky. During busy times, the restaurant can become understaffed, leading to longer waits and inaccuracies in orders, such as burnt or cold food and missing condiments. Online ordering experiences have been mixed, with some orders arriving late or with errors, and coupons sometimes not redeeming correctly. Despite these problems, Dairy Queen Grill & Chill remains a popular spot for quick, familiar meals and treats.