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“The food was great, however the didn’t get my order right, gave me fries instead of tots. The replaced the mistake. I had to laugh though, the person taking my order ( I asked for ginger ale) which is on their menu. She replied that they didn’t have ginger ale but they had Canada Dry . I giggled and said yes I’ll take the Canada Dry…. I didn’t have the heart to tell her that Canada Dry is the brand name of the ginger ale they serve 😂😂😋“
“Sonic is hit or miss sometimes the staff is great, sometimes they provide the extras included, other times I feel nickled and dimed. In the app it includes marinera with the order, but when we asked for it in person, they told us it was an extra $.25. The food is generally pretty good.“
“Our food was delicious but what I’m really happy about was the young man at the window, Liam. He was so dang nice and I didn’t feel pushed through the line (there was no line) but him just taking a few moments to chat with me, made for a nice visit.
Customer service was on point! ☝️
It takes a good team to make a good experience- So to the entire Sonic team working tonight- I thank you!“