Customers` Favorites
Customers` Favorites
“I frequent this Jersey Mike’s often, and the customer service has always been great. However, my recent visit stood out in such a meaningful way that I wanted to share it.
An elderly gentleman came in believing he had placed an online order, but it hadn’t actually gone through. The staff kindly helped him complete the order and quickly made his sandwich. When he realized it came with toppings he didn’t want, he became frustrated. Instead of brushing him off, the young man who is often behind the counter slicing meats (possibly a manager) stepped in with patience and professionalism.
He calmly explained how the online ordering system works, reassured the gentleman, and even remade the sandwich exactly the way he wanted. He took the time to walk him through what went wrong and how to avoid the issue in the future. Watching him de-escalate the situation with so much kindness was truly touching for me and my daughter to witness.
Unfortunately, genuine customer service like this is rare these days, so I want to give kudos to that young man and the management team. Excellent job!“
Customers` Favorites
“Very courteous and fast workers at this arctic circle, which is not what I usually expect at an arctic circle.These girls are on it.And so friendly and go out of their way to make sure you have what you need.Restaurant style, I appreciate their effort.It's seldom seen these days“
Customers` Favorites
“Awesome service and food was perfect. The new manager has really changed things.“
Customers` Favorites
“Love the staff there. They are always trying to do their best despite being very understaffed. The staff at this location deserve all the tips and patience they can get. They work hard to master the art of sandwich making, only to get paid $4.75 over the State of Idaho's minimum pay wage.“
Customers` Favorites
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“The employees were very friendly and efficient when taking my order. I had a 3 piece chicken strip box with fries. The chicken strips were hot, crispy and cooked perfectly. The fries were cooked perfectly to. It came with a sundae and drink all for $7.00. Love this location cause theyare always friendly and they make sure you're orders correct.“