Customers` Favorites
Customers` Favorites
“Normally, I support your business but you guys are going to make someone sick. I just got a box of chicken that could only eat the outside because, it's not done. I took a bite of a leg and it tasted funny. So, I looked at it and it was red and pink. gross If, I get sick you'll be hearing from me. I'm so disappointed“
Customers` Favorites
“My partner and I had a genuinely great experience at this KFC on 11/28 during the lunch hour and it truly deserves recognition. The front line order taker, Winter, made an immediate positive impression. She was friendly, personable, and welcomed every guest with the same warm and genuine attitude no matter if it was slow or busy. Her service was prompt and pleasant, and it felt far from the robotic interactions you sometimes get in fast food. She really set the tone for the visit.
The lobby was clean and well kept and the whole team carried a helpful and upbeat energy. Another employee went out of their way to hand me my food directly rather than just placing it on the counter. It was a small gesture but it made the experience feel more considerate and attentive.
The food was fresh, hot, and delicious. It was everything we hope for when we visit KFC. What made this visit stand out was how the staff elevated the interaction. They engaged comfortably with customers, showed genuine care in their service, and made a typical fast food stop feel much more meaningful.
Overall, it was an excellent visit for both of us and definitely a location we would happily return to.“
Customers` Favorites
“We waited an unusual amount of time. And then we didn't receive everything. I went in to get the missing item and a woman trying to take her break was the one keeping everything together. She helped me get what I needed even though she was on her precious break time! I really appreciated that. So all in all a good experience. But until more employees get experience, you probably shouldn't go here if you're in a hurry. 😅“
Customers` Favorites
“My order was a pickup, ready when promised. Friendly and courteous. Food was prepared as ordered. I ordered catfish fried soft.
I also ordered a combo (2) tilapia, and (4) jumbo shrimp.
Try them, they also have other menu options.“
Customers` Favorites
“I stood in line to have my order taken, which seemed like 10 minutes. I was the first in line with 1 at the counter. At least 10 carry out orders got their's before someone opened another register and took our order. I've never been that frustrated at this Florissant MO location. That goodness for michael who maintains the lobby. He's what keeps us coming back to this location. Thank You Michael!!“
Customers` Favorites
“Service was fast and the lady at the drive thru was very friendly. The food was definitely up to KFC standards. My husband tried the chicken sandwich for the first time and said it may put all others to shame. He highly recommends giving it a try if you haven't.“
Customers` Favorites
“My mother called to place a large order fot a babyshower and a man(sounded Caucasian) was very rude and hung up on. I called back after learning of this and asked for a manager. He said he was the manager, I then asked for OWNER he asked what did I want. I explained to him what he had just did..He said sure did and hung up on me. These people are very unprofessional and rude but want OUR dollars!!“
“Always good. Fresh and full of flavor. This was the 1st time I met this particular worker and he was so nice to me. He explained that I can actually call in my order and it will be packed and ready by the time I arrive. I love that idea because I drive a ways to get there. I'll be back next month for my fix! I love it!!!“
Customers` Favorites
“De-LEE-cious! this staff works hard to provide great customer service, delicious fried chicken and a clean restaurant atmosphere! They are always positive. The food is always delicious and I’m so grateful that Lee is in my neighborhood! Heads off to this team that make it happen every day!“
Customers` Favorites
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“I order from this place off Uber Eats all the time, and it is spectacular! Very delicious!“