Stan's Donuts & Coffee

Coffee, Tea, Donuts, Donut Shops

Hours:
1301 W Lake St, Chicago
(312) 285-2148
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Reviews for Stan's Donuts & Coffee

I ordered from this location for a brunch yesterday ( Sunday, Jan 19th 2020) got charged 60 because I placed the order online and no DELIVERY at all I tried to call 10+ times and it directed to "line is busy" never got any confirmation or update and never received the donuts for my guests. I emailed 3 times and no response either. Absolutely not okay. I deserve a refund.

My first Chicago stop on my never-ending tour through America's donut landscape. I happened upon Stan's after trekking through blocks of Chicago's frigid, gritty cityscape and was welcomed by it's yummy interior scent and warmth. The person working the counter was incredibly friendly and cheerful and made my visit all the more pleasant and waited for me to make my selections without any pressure.

Terrible customer service, I placed an order well in advanced for a 9am delivery and they still didn't have a delivery person at their location by 9:45am. When I called the location and asked for a full refund with the delivery the woman in the store said "no, it's not our fault. We aren't responsible for the delivery." She was very unprofessional and rude. This was for a corporate event and we will never again order Stan's Donuts.

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Hours

Monday 6:30AM - 5PM
Tuesday 6:30AM - 5PM
Wednesday 6:30AM - 5PM
Thursday 6:30AM - 5PM
Friday 6:30AM - 5PM
Saturday 7AM - 3PM
Sunday 7AM - 3PM

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