Coffee, Tea, Coffee Shops

200 Michigan Ave, Chicago
(312) 521-9788


Take-Out/Delivery Options


Reviews for Starbucks

The staff at this location is extremely disrespectful. They act as if they are above all customers. I ordered an iced latte they gave me hot, which is fine, everyone makes mistakes, however they continued to be disrespectful and blamed me for the baristas poor hearing. They used my friends reward without asking and when she told them she didn't want to use it, the cashier responded with attitude and dirty looks saying, "it's a little too late for that isn't it" full review
We walked by and wanted to see the new Starbucks in the area, we waited about forty minutes outside in line, it moved slow but moved. Once inside the couple of associates I talked to were helpful and took their time to help me buy some things. There are four floors and each one has something different to offer. The first floor you may buy drinks and merchandise, the second offers food and drinks as well as the third floor and the fourth is inviting for drinks. We did not full review

Ran out of whipped cream. This should never happen at a Starbucks. Workers were fine, they don't meet the Starbucks standard of customer service. I love Starbucks bc of how consistent it is. This Starbucks doesn't fit the bill. It is very dirty inside and they are always under staffed.

More Reviews(121)


Monday 6AM - 10:30PM
Tuesday 6AM - 10:30PM
Wednesday 6AM - 10:30PM
Thursday 6AM - 10:30PM
Friday 6AM - 11PM
Saturday 6AM - 11PM
Sunday 6AM - 9:30PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.