“The food is always a top tier Taco Bell, but they sometimes mess up my order. However, the guy that works the night shift often with glasses (his voice might also be the drive thru automated message) is maybe the nicest and best customer service guy you could have. You should promote him to manager or give him a raise because he’s the only reason I like this one.“
“Second time getting Taco Bell from here :)
3:50ish pm 11/19/25 DID NOT DISAPPOINT! To whoever keeps this place cleaned up and the food clean & fresh thank you! To who took my order thank you 🙏🏼
I’m not scared to come here to get a warm quick non guilty meal. I went to one where I was disappointed.
But here Chips yum and The lux box my fav what a great deal!(btw I add Doritos shell Instead of regular).“
“Great experience eating here before shopping at Jewel Osco across the parking lot. I was able to use the restroom without any problems at all. Restroom was very clean, store overall was VERY CLEAN, I was kinda shocked when I asked for a cup to put ice in, I was told it would be a charge of $1 for the cup. I had already purchased a Orange Juice and I needed it to be extra cold, plus I had a couple of can drinks with me. Other than that for a first time customer at this location, it was GREAT, can't wait until next time.“
“I love this Taco Bell. I always go through the drive through or go inside. The tacos meat is always fresh, lettuce, tomatoes good. The service is do friendly and they're nice to kids. Whoever is doing the hiring lately, congrats and thank you. I never got attitude from anyone, just kindness and assistance. Very professional staff, please keep up the good work so I can keep coming!“
“The Hispanic ladies here are so nice. They always get the order right too. Had a bit of a wait but seeing the rude customers they deal with, I felt bad for them. Good location overall.
Also no a/c? Corporate needs to address this asap for their workers.“
“I went thru the drive thru experience was more than pleasant (CHARLENE) helped me out i hope I got her name correct Because she was a great customer service she was kind she was timely and more than respectful so I hope she gets her credit. She deserves definitely management material. Thanks and once again I will be back. You guys are awesome.“
“Every time i come to this location edwin is very friendly and very possitive, our food doesnt look like it was just tossed together. Super friendly and polite, employes like him dont come along very often, give this young man a raise. Loaction is also very clean when ever its his shift.“
““My brother and I recently rediscovered Taco Bell after years away, and our big backs have already been there three times! We're thoroughly enjoying it, and honestly, everything about this place is great. However, we've encountered one issue when customizing our orders online. We always opt for the "Build Your Own Cravings Box," but somehow, our personalized choices get mixed up. We've received each other's food, despite clear labeling on the box. It's confusing and frustrating. Hopefully, Taco Bell will address this issue. Otherwise, we're thrilled to be back and enjoying Taco Bell again!"“
“I wanted to make a quick order. I was the only one there. I was told to go to the kiosk. Which was very inconvenient as I was hungry and as you know the brain doesn't function as well when you're hungry. And my brain was in fast mode since I was in a fast food establishment. So I was forced to slow down and use my mobile app to order instead. It was difficult but I'm still grateful I was able to humble myself and make it through“
“Really like coming here before I shop @ the nearby Aldi, it typically keeps me from buying too many groceries. (Don't shop hungry, folks!) The touch screens here are typically cleaner than most you come by, the staff has always been friendly towards me and often when I'm setting up my table, (sauces, napkins, etc.,) if they're not busy when I come back with my order they've already cleaned the table. Annoying, but I appreciate how on the ball they are. Portions seem to have been getting a bit skimpier as of late, but food still tasty, hot and fast.“
“They went above and beyond, everything was so good, thank you guys, it is an order I placed on January 6th 2026. The best branch. The quality, speed and everything is so good. Appreciate your hard work guys. Thank you.
It was a morning order 8 am.
Please let them know they're doing a great job!“
“Taco Bell corporate still has incorrect opening hours posted in their app. And I would kill to have this open for breakfast.
Anyway the folks at this location don’t get a say in that and they are an awesome staff with lightning quick service. I usually chat with the cashier (or whatever you call a cashier in our current cash-less economy) and they’re always nice & personable, even when the environment is stressful. Never had an issue with an order and I come here all the time.“
“Best meal I've ever eaten at a Taco Bell was served here. Extremely clean store. Friendly and helpful staff. All fresh, high-quality ingredients. I really enjoy being able to watch them make my meal. Thank you for making my birthday special.“
“Very calm place, it’s usually quiet and chill to eat there unless you come when the kids at the school next door are out then it turns loud and obnoxious but that’s only on weekdays at around 3:40. The food there is actually good and I like how they are very quick. The only issue is if you don’t have a card and wanna pay cash you gotta awkwardly stand and wait. Pretty chill for a taco bell, didn’t disappoint.“
“I eat a lot of Taco Bell. . . Let’s start with that. Today I decided to grab lunch here, first time at this location. Although admittedly the drive through line took a little longer than normal, the quality of the food I got from here, in Taco Bell standards, the best I’ve ever had. All the food had great portions. The temp was perfect. Specifically the Cinnabon delights I got. Normally, Taco Bell has old nasty ones. These were fresh and phenomenal. Just a great experience all around.“
“I bought the $7 lux box. It came with a burrito, beef chalupa,chips and cheese, a double stacked taco and a large drink. I was being a tad greedy but I had to order a supreme doritos locos taco. I got to have it! Everything was delicious, the chips were a little salty but still good. Great value for how much food you get plus a large drink. Will definitely satisfy your hunger.“
“I really enjoy coming to this Taco Bell because the customer service is on point. I normally go between the hours of 10p& 12:30a. The guy that normally takes my order is Pierre. (Sorry if I spelt it wrong) but he’s very nice, very enthusiastic, and normally when I order, I always mess up someone’s order or say it wrong and he’ll correct me in a good manner and it just feels welcoming. I appreciate people who go above and beyond to make a customer happy, even if it’s at night it’s appreciated that he can still make someone’s day. Bravò“
“The Crunchy tacos were crunchy (how they should be), filled with meat (not cheap on their meat filling {not over filled either). The guy working the front register, also cooking, running the orders out to the cars, cleaning the done in area, also the soda machine, went above and beyond.... WHAT A SUPERHERO! This boy deserves a raise, thank you for your service. (You know who you are, we 2 second chatted about my nephew and his kfc experience). 👋👍“
“please pay your workers more. its really telling of poor management and bad conditions when service workers hate their jobs, working in an area they probably can’t even afford to live in. give them benefits too because they deserve quality of life thanks“
“Taco Bell is amazing. I appreciate the staffs and managers kindness to me even though I have autism and their food is amazing and really good. Manager Jose is very nice. The restaurant is in good condition. Amazing tacos and freezes. Must come back. 10/10.“
“I love this Taco Bell the people are great and the food always comes out on time but I was here on a bad day where they had a lot of orders. They were just calling out names and idk if missed mine or what but it was never called to my knowledge. It would be nice if they had a number system like McDonald’s so I know when my order was ready. They have a number system, but it’s not used.“
“This location always has the friendliest staff and they have a lot to deal with being primarily tourists / transients. I’m a local and they are always interacting with guests and trying to put a smile on their face. They do get busy so highly recommend ordering ahead and picking up as it does take a bit of time to get food. There’s not a lot of quick takeaway spots in the neighborhood, particularly after 8-9pm.“
“Came here on new years morning and the drive-through was absolutely packed with the line going out into the street. Lot of undesirable people cutting into the line from the popeyes side and doubling up in their cars. Was in line for far longer then the food was worth but I respect the fact that the food was warm, the employees were friendly considering the circumstances, and were under a lot of pressure. Thanks guys“
“food was honestly the most perfect taco bell i’ve ever had in terms of serving size. i’ve never seen burritos and tacos so stuffed before, and they had the perfect amount of sauce on them. i do not like how absolutely packed this place gets, i am so serious when i say there was 30 people in the lobby and waiting outside. but despite this what i am shocked about is that we arrived, placed 2 mobile orders and the food was ready 3 minutes later which is awesome. fastest taco bell i’ve ever been to. the workers are very…. not there in the head and seem like they should not be working their jobs though. very clearly under the influence and just not paying attention to me when i was trying to pick up my order.“
“As a Lakeview resident, this location can deliver within 20 min. Also, breakfast taco bell is low-key underrated.Again, its taco bell so temper expectations. But, hooray for warm, reliable, fast, predictable food to your doorstep. Thanks for always adding the salsa.“
“I was at Taco Bell very early in the morning of Saturday, January 4, 2025 and there was a group of gentlemen working. I am writing this review because they were the kindest most hard-working young men that I’ve ever encountered at a fast food restaurant. I asked them how New Year’s Eve was and I know that they were so busy and they still had such remarkable And poignant things to say about their experience working so late on New Year’s Eve. They expressed it was hard, but they worked through it. I would be remiss to not express their kindness, maturity, and dedication to being such wonderful employees of Taco Bell. Working in fast food is not easy and patient people are hard to find. Tonight is something I will never forget“
“The staff at this location is hardworking, hospitable, and so kind and accommodating. Amazing service, food was on point, and I comfortably sat inside to eat my food. It is very clean and the vibes were immaculate. I really appreciate how welcomed and taken care of they made me feel.“
“The best Taco Bell in the city. The state. The country probably. Every time I come, the staff is so friendly, it is clean, the food is amazing, and the whole experience is perfect. Shout out to the ladies working on the afternoon of September 7 2025. They were all SO FRIENDLY and deserve a raise !!!“
“I had a long, hard, confusing, terrible day today. I had $20 to my name but my stomach was starting to eat itself, I couldn’t take it any longer.
That cheesy steak double burrito or whatever the thing I ordered was the fattest packed most filling most generous most just what I needed I’ve ever eaten Taco Bell. I don’t know how they knew, or if they even knew. But that seemingly trivial act of kindness was a big blessing at the perfect time.
Whoever made me that burrito, gooood lookin out dude, thank you so much, the world needs more people like you. To the manager of whoever made me that burrito, they deserve a raise or a promotion or a paid vacation or whatever oats their goats. That was the most worth it $3.50 I ever spent on fast food. Thank you Loyola T-Bell!
-Aloysius K. R.“
“They've always gotten my admittedly complicated orders correct and are always pleasant. However, I tried to redeem a gift card at this location and found they do not have a scanner. Also, they do not pick up the phone.
Vegetarian options: Can get beans in place of any meat“
“Listen. I've never been to this taco bell as a sober person. But they have the patience and tolerance of a saint. Is it a long wait sometimes? Yeah. Do the doordashers get their order before you? Absolutely. But their staff works hardThey're going to listen and try to get your order to the right person. Working with drunk people and doordashers is literally the worst and they do it as well as possible. Their staff is the backbone of the franchise and I respect their work.“
“Honestly? It has REALLY improved aince i last dined in there. The manager and staff are really nice, wven when they are dealing with iigh traffic and rude customers. The food is good, too. Sure. It's a fast food joint, but you would be surprised how much better certain locations are than others. This is one of those locations. The food DOES TASTE BETTER here than the other locations (like 79th and Stony Island, for example....gross), and the service has gotten friendlier. Give them a shot.“
“Let me tell you something every Taco Bell I go to never puts enough meat in the tacos the tacos are cold or they're soggy and it's always disappointing I went to this Taco Bell at maybe 12:00 at night and it was the best Taco Bell I ever had it was hot it was fresh there is meat in the tacos me and my girlfriend were satisfied to the top we will come back to this place even though we live in Joliet I will always come here when I'm in Chicago“
“I accidentally ordered food here right after Lollapalooza let out. I thought it was going to be a disaster, but I couldn’t have been more wrong. Not only did the crew prepare my order well before the estimated time, they were handling the craziness extremely well. The gentleman calling out names and distributing order was extremely patient and kind for someone in that situation. I’ve seen people go crazy dealing with much less. The kitchen crew was efficiently cranking out orders nonstop. I am so impressed with their performance tonight. Good job guys!“
“The food was amazing Briana was very helpful and nice kind hearted I had a hard time getting my order together and she helped so much I would highly recommend anyone to come here she goes a little to hard for y’all company give her a raise“