Steak 'n Shake

$ • Hamburger, Burgers, Fast Food

2250 Mount Zion Rd, Decatur
(217) 864-6592


Take-Out/Delivery Options


Reviews for Steak 'n Shake

Great experience, with all of the issues trying to get employees to work Steak and Shake was innovative and has new ordering kiosk. It was quicker service and better service the order was correct. There is also no tipping now as well. Keep up the good work and to the others be patient or apply to be a server.

Went inside to purchase a milkshake, every one looked at me and then went on about their business. What appeared to be the manager looked at me and then went on about her business. Not a “ be with you in a moment” or “sorry about the wait” Second person comes in and the same thing happened. Won’t be back trying to support local business , they don’t care so why should l.

I try so hard to love it because when the food is hot and correct it’s so good but today was an epic fail. My son’s steak burger with cheese didn’t have cheese on it and besides that it was ice cold!!! I didn’t get a bowl of chili I ordered at all. I thought I checked the bag good enough before I left the parking lot since they mess up all the time but the bag was so big and full of food I didn’t notice the chili missing until I got home. By then it’s a moot full review

More Reviews(131)


Monday 10AM - 12AM
Tuesday 10AM - 12AM
Wednesday 10AM - 12AM
Thursday 10AM - 12AM
Friday 10AM - 12AM
Saturday 10AM - 12AM
Sunday 10AM - 12AM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.