Chili's Grill & Bar
$ • Tex-Mex, American, Bars
Hours:
6311 N Illinois St, Fairview Heights
(618) 398-9805
About Chili's
Customers' Favorites
Chili's Reviews
Tonight my son and his girlfriend went out to dinner at the Chili's in Fairview heights IL. My son ordered a pasta dish and asked that they not put any shrimp in it, he is allergic.
The food came out and his dish was loaded with shrimp, he asked politely to get the food replaced and was told they wouldn't do that. The server then boxed up the food and made my son pay for food he hadn't ordered and couldn't eat.
By the time they got back to my house, less than 2 miles from...read full review
Friendly staff, good food, prompt service
Ratings
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 11PM |
| Saturday | 11AM - 11PM |
| Sunday | 11AM - 10PM |
Chili's Grill & Bar offers a varied dining experience, serving flavorful food like sirloin steak and asparagus. Customers enjoy the Philly and fries, noting their freshness and taste. The restaurant has a clean environment, and the staff is often praised for their attentiveness. Recent reviews suggest that the quality of the menu has improved, with customers describing the entrees as "piping hot and scrumptious." The $10.99 3-course meal is a popular option, leaving diners feeling satisfied and with leftovers for a second meal. The manager is noted for checking on each table of guests, ensuring a positive experience.
While some service can be inconsistent, many guests appreciate the staff. One reviewer highlighted a server’s attentiveness and personal touch, making them want to return. Another mentioned a polite hostess and a great server who significantly improved their experience compared to their last visit. Although the kitchen can be busy, resulting in delays, customers still recommend Chili's as a reliable choice among chain restaurants, offering delicious meals in a clean, welcoming atmosphere.