McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
6380 Grand Ave, Gurnee
(847) 855-0229
About McDonald's
Customers' Favorites
McDonald's Reviews
Share your opinion about McDonald's
If ordering delivery around 11p-2am - Don’t do it! Crap service, cold food, burger is messy with overly toasted stale buns. Fries are soggy, bottom of the bag, overly salty and cold. Big Mac was very messy with the sauce and what not…I felt like I was eating someone’s spit. Snack wrap chicken was cold and not even crispy. I ordered extra lettuce and I got regular. Mind you I was waiting at my doorstep to minimize the cold winter exposure.
Night crew always messes...read full review
Where do I begin. On my way to church, pull into the drive-thru and start my order. The employee must have been having a bad day, couldn’t understand the individual and had to ask to repeat themselves. Pull up to pay and what drab person. Wake-up!
I receive my order and motor off, and then get to my location, begin to enjoy my breakfast sandwich (sausage McGriddle) and it’s missing the SAUSAGE! Can’t go back as I’m now at my destination.
Really disappointed.
I felt unsafe with the way the drive thru employee verbally abusing me. I then talked to the manager and he didn’t want to confront the employee about his manors. The manager then demanded for me to leave. This happened Nov 15, 2013 at 9:30 pm.
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
People in Gurnee Also Viewed
McDonald's, a popular fast-food chain, continues to receive mixed reviews from customers. While some find the food unsatisfactory, with complaints of cold, soggy fries and chicken nuggets that taste like cardboard, others report a positive experience, praising the hot and crispy nuggets and the perfect fries. The Big Mac remains a consistent highlight on the menu.
The restaurant's service quality varies as well, with one customer reporting an incorrect order and a lack of apology from the staff, while another had a great experience on Easter Sunday, noting the clean restaurant and the ability to order at the cash register.
Notably, the drive-through service is consistently fast and efficient, especially during the morning rush, and the staff is always friendly and upbeat. The breakfast is consistently fresh and meets customer expectations. It's clear the team takes pride in providing great customer service, and the restaurant is highly recommended for a quick, hot breakfast.