Customers` Favorites
Customers` Favorites
“Excellent treats, stunning buildout, and great service. An overall great experience. Seeing the restaurant from the street, you will not expect what you are about to experience upon entering. It's a bright, open, well-appointed, beautiful space, with vintage wood floors, and a massive mural of Frida Kahlo that occupies the entire wall. These downtown vintage buildings have high ceiling heights, further emphasizing the eye-catching mural. Not only is it a beautiful and inviting space with the aroma of coffee and sweets lingering in the air, but you are also invited to watch the churro-making process with the kitchen open for viewing by patrons (separated by glass). We shared a regular churro and a fruity churro split. Delicious! And the staff and owner are friendly and graciously take time to answer menu questions. Nestled in between two other incredible restaurants, Kubo Sushi and Sake Lounge, and El Patio, this is a nice compliment to restaurant row in downtown Elgin. Save room for dessert!“
Customers` Favorites
“So delicious homemade food. My favorite is the California turkey wrap HUGE with potatoe salad and fres pickle for 8$ can’t beat that“
Customers` Favorites
“great specialty coffee and a lovely setting. You won't be disappointed!“
Customers` Favorites
“This is a unique and amazing coffee shop, not just because it's a sober bar, because it has expert baristas, fun events, and meeting space for art, meetings and community gatherings. The staff is downright amazing! So is the coffee ☕“
Customers` Favorites
“2/5/2026 My wife, a friend, and I went to the restaurant after hearing about it and reading their reviews. The atmosphere and food were excellent. will definitely go again, no doubt.“
“Delicious! Service was great!“
Customers` Favorites
“Enjoyed a great healthy yummy family dinner 6 of us last night. Bison meat tender and I really enjoyed my warm Power Poke Salmon Bowl! Thank you for the great service!“
Customers` Favorites
“Definitely recommend this cafe to anyone!! Friendly service lady even gave us free juice samples tastes great. And by far the best coffee Frappuccino ever tried you can tell their ingredients are made with fresh beans rich in flavor. Thank you for being a great small cute shop 10/10!!!“
Customers` Favorites
“Love the hibiscus refresher and unlike the other drink places they aren’t filling their cups with ice“
Customers` Favorites
“I was having a terrible evening and had to pick up dinner for my family. Julissa was working the register and was so kind and patient with my perimenopause brain not working. She turned my entire evening around. I will be back to this location because of her.“
Customers` Favorites
“me encanta el café, y eh tenido maravillosos momentos ahí!“
Customers` Favorites
“Placed a pickup order through a third-party delivery app for a you-pick-two and a chicken bacon rancher. I picked the turkey and cheddar for my sandwich and the broccoli cheese for my soup. I walked in, saw my name on the screen and picked up my order from the counter without any wait. Even after the 15min drive home, the hot items were still warm and tasty and the cold sandwich was yummy too. This Panera doesn't have a direct entry/exit to the main roads but it's not hard to get to and has plenty of parking.“
Customers` Favorites
“good food but the drive through is absolutely ridiculous. i was the only one there and waited almost 20 min for 1 sandwich and they gave me the wrong one, wtf?? get it together, this is a common theme at panera“
Customers` Favorites
“{{restaurant.reviews}}“
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“First time visiting! We came in around 5:30 PM with a group of nine people, including five children, and didn’t leave until approximately 8:00 PM. Overall, the food was delicious, and the establishment was clean, but the service was much slower than expected.
We dined in and also ordered some food to take out. Unfortunately, it took approximately an hour for our meals to arrive. Considering the time of day and our group size, the wait was disappointing. What could have easily been a five-star experience was brought down by the slow service.
The food itself was really delicious, and everyone enjoyed their meals. The dining area was clean and well-maintained, which I appreciated. Although the coffee machine was down, we were still able to get coffee from the back, so that was a nice alternative.
However, what disappointed me most was the lack of acknowledgment regarding the long wait. We even asked for extra chips but never received them. I would have appreciated a small gesture from management, such as an apology for the delay or perhaps a little something for the children to make the experience more enjoyable while we waited. Sometimes, simply acknowledging an inconvenience and showing appreciation for customers’ patience can make a significant difference.
I understand that restaurants can get busy, and delays happen. However, good customer service is not just about serving delicious food; it is also about how customers are treated when things don’t go as planned.
Overall, I enjoyed the food and appreciated the cleanliness, but the lengthy wait and lack of service recovery affected our experience. I would have gladly given this establishment five stars if the service had matched the quality of the food. For now, I’m giving it four stars and hope management can improve the wait times and customer service moving forward.“