4.5
Superb
674 Reviews
1 South Roselle Road, Schaumburg
Customers’ favorites
- Dish Pizza Dine in: Yes Outdoor seating: No Takeout: Yes Delivery: Yes Curbside pickup: Yes
- Express Personal Deep Dish Pizza Combo
- Malnati Chicago Classic Pizza
- Chicago Style Deep Dish Pizza
“When we arrived in Chicago, we decided to try the Lincoln location of Lou Malnati’s. Unfortunately, despite arriving 40 minutes before closing, we were told they would not seat us. I completely understand that deep-dish pizzas take longer to prepare and that ordering one so close to closing might not be possible. However, I was disappointed that we couldn’t be seated at all, especially since we were told we could still place an order for carryout. Thankfully, we decided to give Lou Malnati’s another chance at the Schaumburg location, and I’m so glad we did! What a difference! The manager was incredibly friendly and welcoming, our waitress was attentive and genuinely kind, and the food was absolutely delicious! The Schaumburg team completely turned our experience around. Their wonderful hospitality and excellent service reminded us why customer service matters so much. I’m glad we gave Lou Malnati’s a second chance, because this location absolutely delivered!”