Chick-fil-A in Joliet

“I'd love to share my relative experience on here! To begin, the team members are always very kind and considerate of any needs; sauce, refills, cleanliness, etc. I love the smiles and joy they always bring to my day, you'd never know how valuable something so small like this is to someone you either do or don't know. 🩷 It makes a big impact on hearts.
I had a mishap with an order some time ago, thankfully I was still close so I decided to give them a call and report my concern and issue. They offered without question to replace my food immediately and to come in so they can take care of it. They also were greatly generous to ask if I would like anything else on top of the full replacement, it was very very kind to do in this situation.
I had provided them with a well detailed understanding of my concern to prevent any further concerns from any other customers for that time. I am so thankful for everyone who puts there heart and best intention into something as simple as greeting and tending to a customer how they do. Keep it going 🥹“

“I recently moved from India to the USA and visited Chick-fil-A in Joliet for the first time last month. Zoe helped me with my order, and her customer service was excellent. She was kind, patient, and made my first experience here very smooth. Thank you, Zoe — you are doing a great job! God bless you.❤️“