Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 18007 Torrence Ave, Lansing, Illinois, 60438, US
Telephone: (708) 858-4799
Price range: $
Rating: 2.9

$ • Coffee Shops

Hours:
18007 Torrence Ave, Lansing
(708) 858-4799

Menu Order Online

About Starbucks

Starbucks Coffee Company offers a generally positive experience for many customers, characterized by friendly staff, quick service, and a clean environment. The weekday morning crew is praised for their politeness, consideration, and hard work, with staff often going above and beyond to ensure customer satisfaction. For example, when a food order was delayed, a staff member personally made the sandwich to prevent lateness for work, highlighting their dedication. Customers appreciate the friendly atmosphere inside the store, with staff remembering regulars and helping them try new drinks like the Pecan Oat Milk Cortado, which many enjoy. The store is also noted for being meticulously clean and well-maintained. Even during busy mornings, service remains efficient, and staff members are attentive, sometimes offering gift cards and making sure customers leave satisfied. However, there are occasional inconsistencies in drink quality, depending on who prepares the order. Some customers have experienced errors with food orders, such as receiving the wrong item, which affected their trust. Despite this, improvements are ongoing, including faster drive-thru lines and efforts from staff and management to address issues. Overall, this Starbucks location is appreciated for its friendly staff, clean environment, and efforts to improve customer experience.