“We came down from Mississippi to Clinton il we decided to give this place a try and we are so glad we did...they service was great the food is a must try the atmosphere also.everyone very friendly we will be back.We got the hamburger pizzaMeatball spaghettiChese breadTortellini“
“Don't mind the negative publicity. The woman complaining is "STUPID". Youll have to excuse her stupidity. The pizza is great. The prices are great and a fair deal. When you request pan pizza. I am afraid to say that you will get crust, no wait , if course it's a lot of crust. It's a pan pizza. I want you to take a moment and think about that statement. .....any thought. Well, it doesn't matter. I prefer my pizza at this place and not at pizza hut. Get it when it's ready. How can one say that it's horrible. Seriously. Like you can make a better pizza. When you got a threatening customer that will say " I will not come back". That's the greatest moment in my entire life. You know how long any person has waited to hear that from some unworthy customer. Like close to never or not at all. It takes nerves for someone to actually stand up for what they believe. Not that person. That person gets a d*** d*** award for having a choice in his/her life and chose to purchase their product and quick to criticize. I bet that is the same person who eats the same pizza at other little Caesar pizzas. I also bet that person likes "frozen" pizza. Hmmmm cardboard. Gross.“
“In town for a funeral, so we decided to make dinner easy and order pizza. Several people recommended this place. It was out of the way from where we were staying, but being a Yelp reviewer and not one to shy away from trying new things, my wife and I decided to swing out of the way and pick up pizzas for everyone. First of all, pizza was pretty pricey compared to what we've gotten used to in Kansas City. But we're not locals, so maybe those prices are the norm here. Second, when we got home with the pizzas, three were supposed to be pan pizzas but they made them thin crust like the fourth pizza we ordered. Also, on the deluxe pizza, it said peppers and onions, but we really had to search to find them on the pizza. They did put a massive amount of green olives on the pizza, which I had never seen on a pizza before, which made for an extremely salty-tasting pizza. As far as the mess up with the crusts, I did call in about it, and they asked me if I wanted them remade or a refund. Since we were a bit of a way from their location and the ones in the house that don't like thin crust were exploring other dining options, I opted for the refund. Much to my pleasant surprise they did it right there on the phone immediately, apologized for the mistake profusely and sincerely, and told me to have a good evening. Not "I have to get a manager for this" and then some person talking circles around the real issue with offers of coupons or "Next time you're in......" They fixed it immediately! Speaks to great customer service. Because there's always going to be mistakes made in the food business; how they fix the issues is what separates a good business from a bad business, and these people stepped up and owned the issue. Great job! The other two pizzas we purchased that didn't have the green olives.....fantastic! Not a piece of pizza left at the end of the meal. I was the one who loves thin crust, and the crust was perfection. The next time we are in Decatur, I will not hesitate to return here.“
“For several years I've been a customer at Monical's.Last week I placed an order for delivery and the 2 pizzas I received were burnt on the bottoms.I contacted Monical's and they immediately apologized.Today I checked my mail and saw a letter from them.They made it right.Kudos to them and I'm still a huge fan of their shops.One little hiccup after all these years of serving top notch food tells me my favorite pizza is still something to rave about!“
“We just celebrated a surprise 60th birthday & it was great! Thanks to MacKenzie who was instrumental in guiding preparations for a fantastic outcome. Everyone loved the food and MacKenzie and Issabella provided excellent service. Thanks, Crawford's for an always clean & inviting place to eat which also doubles as excellent venue in which to gather.“