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Customers` Favorites
Customers` Favorites
“I picked up an order for Valentines on Friday. The chocolate covered strawberries were SO yummy and HUGE! Love this bakery 🫶🏼“
Customers` Favorites
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Customers` Favorites
“EDIT: Additional star given; The following day Hotbox did deliver an additional box of cookies to my address to make up for my issues. Still wary of their delivery but I appreciated the effort to make it right! Cookies were delicious as always
The cookies are consistently enjoyable, but the shop is a poor excuse for "warm cookie delivery" as they advertise. I ordered cookies at 5:30 PM with an expected delivery time of a little over an hour. During that hour, I received text updates saying my cookies would be delivered by 7:20 PM.
When that time came and went, I tried calling the shop but got no answer. So, I went to the shop, and they told me my order hadn't even been packaged yet—this was already 15 minutes past the latest delivery time. The staff made no effort to make up for this or refund the $6 delivery fee I paid.
The cookies are good, but do not expect delivery orders to arrive on time, if at all.“
Customers` Favorites
“Great service, clean store and amazing donuts I will definitely be going back. Awesome experience all around“
Customers` Favorites
“Their kolaches are always good and they have some awesome options. The meatball and Gioia's hot salami are the best, IMHO. That being said, you can't go wrong with any of them. They also have sweets, for those that don't want kolaches. The staff is always friendly. For this if you that are going, be prepared to carry out. Unless their tables are hidden, there isn't a place to sit and eat in.“
Customers` Favorites
“Crème brûlée French toast, Nutella crepes & quiche were all amazing. So were the drinks. I took my 3 kiddos on a date day and some nice anonymous stranger even bought us macarons! Thank you mystery stranger!“
Customers` Favorites
“We used The Cup to provide cupcakes for our wedding day. Our guests LOVED them. We are so thankful for their professionalism and help in ensuring our cupcakes were ready for our guests. I would highly recommend The Cup for a simple treat or a big event.“
Customers` Favorites
“It was birthday n I had their app so I could get a free cake. Staff was very friendly they wish me happy birthday n gave me free cake.she ask me what would I like n I told her most popular cake as it was my first time. Cake was so fluffy n decor was so cute.“
Customers` Favorites
“I needed some chocolate in my life as some self care after the last few weeks. I ate 1/2 of my brownie with marshmallow icing and OH MY GOODNESS! I see this craving coming, so delicious. Not too sweet, just the right gooey and chocolate flavor. I also ordered 2 cookies, 1 snickerdoodle and 1 s’mores. Plus banana pudding and another brownie with chocolate icing. Reasonable cost, friendly service and an excellent location.“
Customers` Favorites
“Great customer service and even better bundt cakes.“
Customers` Favorites
“Everything we’ve ever tried has been so fresh and delicious! We had lemon macarons today and I think they’re the best macarons I’ve ever had.“
Customers` Favorites
“Absolutely love this place. The Twix Latte is heavenly. The owners are super friendly. The truck was at a work event and they made everything easy for us. I can't say enough good things. 1000/10 would most definitely recommend.“
“Wonderful! Everything is fresh and delicious!“
Customers` Favorites
“Pretzels were good, a little dry/ chewy. They weren't hot, like I hoped they'd be.
I will try them again.
Just a heads up ... they charge for mustard! A small round cup (like you put ketchup in at Culver's) was $2.50! Better save up your mustard packets! Lol“
“Nicest people I’ve ever ordered anything from and the treats were delicious!“
“Our wedding March 13 2021 had a change of venue less than 12 hours before the wedding. Laura was amazing and worked with our venue to make sure our cake arrived at the new location! We just had our wedding cake topper and holy cow! It tasted like it was made fresh a day ago! My husband and I were blown away with how it tasted day of our wedding and today one year later! Thank you so much for an amazing cake!“
“Thank you to the Manager in Dierbergs today that helped my Mother and I with our food order. It was very kind of her to have assisted my Mother the way she did. Service that we def NEVER get in Wal Mart.“
“Always great finds at this location. I do wish that they’d start selling Hawaiian Sun drinks .“
Customers` Favorites
“Had the pleasure of visiting Steel City today, and all is can say is wow! Such a beautiful place with amazing ambience and delicious goods!!! Highly recommend!!!“
Customers` Favorites
“The Teaspoon Sandwich is a perfect blend of fresh mozzarella cheese and perfect pesto on yummy bread!! And a small salad of fresh lettuce! Also the coffee with cocoa & coconut was outstanding!!“
“My Fiancé and I just ordered a cake at the Bakery. Olivia, one of the decorators, was so kind and helpful. It was refreshing to have such good customer service. I hope Sam’s Club takes care of her and realizes what an awesome employee they have on their hands!“
Customers` Favorites
“Hello All,We have been driving by this Billie’s Pastries for years. Each time I would say I am going to stop in and try the doughnuts. Well today was that day. I must say they did not disappoint. The doughnuts were delicious. Full of flavor, fresh and simply delicious. I highly recommend you give them a try. Nice friendly environment where you can gather to share a cup of coffee, read the paper and reminisce. They also serve hand dipped ice cream.Blessings and Love!??❤️“
“Great cookies. Great customer service. Highly recommended 🫶🏾“
Customers` Favorites
“Wow! Edwin(Mgr.) and his staff are the epitome of great customer service. They have clearly reversed the curse of the Fairview Heights, IL location, considering the horrible experiences I've had in the past. Even the Cinnabons are more delicious than before. Great job, you all, great job!“
Recommended
Customers` Favorites
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“Come support this local small business! Amazing bakery! Came here because the line at Dunkin' was too long. What we found was a local bakery with hand-made pastries sent straight from heaven. (in hindsight, why was I going to dunkin' in the first place? They sell frozen and defrosted factory donuts) No donuts here but who cares? The cinnamon rolls, danishes, cookies, scones, UNBELIEVABLE!*!*!*!**!“