Starbucks in Morton

“This wasn't me who went here so I don't know how this ended up on my rate now. I am not a fan of this place. If you like flavored coffees and strong coffee it's the right place for you. I can't say I ever had their food so I can't comment on that.“

“Let me start by saying, I love this location. I am not going to be the person to leave a bad review for a location that is such a great location over one negative experience but I do however have a recommendation. I have been going to this Starbucks location twice a day for a very long time. I alternate order the same two drinks each day. I hate being the person to return a drink that does not taste to my liking as I know it holds up the line, I can count on one hand how many times I’ve done this in all of the years I have been a loyal Starbucks customer because they are fabulous. However the past two mornings, the same drink I’ve ordered for years has tasted poorly. Yesterday morning I did not complain, however this morning I truly needed my coffee (one of those days). When I asked for my drink to be re-made, I even offered to go inside so the folks behind me did not have to wait I was treated with a slight attitude. Instead of politely offering to remake my drink, I felt as if I was criticized. I was then told to order light cinnamon next time as if it was my fault the same drink I’ve ordered for years suddenly tastes different the past two mornings. While I know the workers mean well, I do recommend a better handling of situations of this nature. Again; This location is great! The lines move quickly and orders are always correct but please, when situations like this occur as they do, handle them a tad more respectfully. I know we all have off days, reason I would never leave a bad review over one negative experience I just wish today was handled slightly different. Everyone of the workers are wonderful and I hope if they are having a bad day; it gets better! Hugs. ❤️“