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“I love coming to this Dunkin on my way to work this is my go to location. They are always fast, reliable, and my drink and food is always done to my liking. The staff always greets you with a smile. The music inside brings a different atmosphere than most places it’s not just a Dunkin’ Donuts it’s a place that makes you feel lifted in the mornings. Manager Lexus brings so much professionalism with incredible customer service skills at once she doesn’t only make you feel like a number on a receipt but an actual customer.“
“After a grueling Uber shift, I stopped by Dunkin’ for a quick pick-me-up, and the experience couldn’t have been better. The staff was incredibly friendly and attentive, taking a moment to ask how I was doing, which really brightened my evening. I ordered just a small coffee, and after paying, I requested a cup of water—no hassle at all. It’s refreshing to receive such top-notch service even for a simple order. Highly recommend this spot for its genuine hospitality! Thanks Noor will be back“
“SHOUT OUT!!! As a long-term customer of our local D&D (Busse Rd, Mt Prospect), their continued customer service and menu offerings keep bringing me back for personal and professional business. Hats off to Mike, Kenjal and the entire staff for your commitment to customers is commendable. Wishing this store continued success and growth in 2025!“
“I love the morning staff all of the servers are very nice and as fast as they can be with drive thru pick up and walk inns they are truly and asset in this day and age people can be mean and impatient so when you get good customer service it deserves to be recognized please show your staff in a.m this post they need to be recognized 100% ?“
“The Dunkin’ on Northwest Hwy in Mount Prospect is always outstanding. The service is fast, the staff is friendly, and everything is consistently fresh. I usually stop by in the evening, and I’ve never been disappointed. The drive-thru runs smoothly, the team works efficiently, and nobody beats the coffee at this location. Excellent customer service every time.“