Dunkin' Donuts in Rolling Meadows

“Between my wife and I we’ve probably visited this Dunkin once a week for the last few years, in that span I’ve never had an order be wrong or a drink come out where I’d like to return it.

Always in and out the drive thru in less than 3 minutes and conveniently located in front of a metra. Going to miss this as a daily spot when we move soon“

“I’ve been coming to this location since I moved to the neighborhood just because it’s the most convenient to me. The type of service I get is extremely different from what time of day I happen to visit. I’ve been in at 11 and received snappy service and cold and soggy food. This past week I’ve visited a few times in the late afternoon and seen the exact opposite. The two people running the store were extremely friendly and attentive, made sure they got my order right and made me delicious food. One day in particular there was a bit of a wait maybe 5 minutes or so and the young woman was very sorry for the wait and gave me a free extra donut as an apology. During the time I spent in the store I noticed them having a great time working together which reminds me of working at Dunkin with my college roommate a few years ago. It’s so nice. Morning crew needs to learn a lesson from these two. Especially about those hash browns. I hated the cold and soggy hash browns that morning crew gave me. But the nice hot and crispy ones that the young lady gave me were perfect. I will no longer accept hash browns or food from any other employee besides her. The tall man in the morning with dark hair is the most unpleasant to be around. Obviously hates his job. Needs to be fired as he is extremely rude and never smiles. The woman that’s usually with him seems way too defensive all the time. Can’t even acknowledge there was an issue with my order without her giving attitude immediately. I will only be coming in the afternoons from now on

Vegetarian options: Egg and cheese croissant, hash browns, stuffed mini bagels“

“We called this Dunkin to place a very large order (over 150 donuts and coffee) for a work event. All the staff were helpful and had items sorted and ready for us ahead of time, ready to put in our cars. Farha was also extremely proactive and helpful with making sure everything was correct and organized for us. Thank you!“