Steak 'n Shake
$ • Burgers, Fast Food
Hours:
325 Veterans Pkwy, Normal
(309) 454-2899
Customers' Favorites
Steak 'n Shake Reviews
Did you like Steak 'n Shake in the past before the pandemic? Did you witness a decline in service and food? That is still true in many locations in Bloomington, Normal. I recently tried them at the location on 325 S Veteran's Parkway in Normal, right across from O'Brien Honda. OMG!! I ordered a traditional meal of double cheese burger and fries Combo with a Coke Zero. I noticed a very diligent manager giving every patron his full focus, and happily bringing everyone their meals...read full review
Had a Frisco burger. Made to order and perfect. Had Dr ied and onion rings and again, perfect.However, they have changed their model and no longer have people take or bring your order, which I really liked about Steak n Shake. I rayed service as 3 stars relative to Steak n Shake's former service model. Compared to other places it would be a 4. They are, however, more competitive in pricing. Everything was squeaky clean and in tip top order. They forgot part of my order but got...read full review
Ratings
Menu
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 12AM |
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Personal opinion: automation has fundamentally changed the experience of dining here. The food is mostly the same, but the mandatory kiosks to order mean that it is harder (or impossible) to customize the order in ways that were previously easy. The staff is so focused on the grill that asking for condiments (like mustard) is a problem.