McDonald's in Orland Park

“I would like to give credit were credit is due. While picking up my food, I watched the manager there (did not catch her name but had a blue shirt on) run back and forth to the lobby, since she had to reboot her beverage dispenser in the back, fill the drink orders for the drive thru like so they did not get backed up. That is an amazing manager. She could have just as well had one of the employees do that, but instead jumped in when there was a problem and helped out. There is a difference between a boss and a leader and she was very much a leader. Good job!!!“

“I had an issue with my order, so I called and spoke with the manager. I explained the problem with my order, and he offered to fix it by comping the same items. I appreciate his willingness to accommodate me. He had no reservations at all. To me, this exemplifies professionalism.“

“This location is decent. The food is predictable. Have never had any issues with the food quality. I appreciate that teenagers & adults are able to be employed here. The staff is consistently friendly and attentive. There’s an attached newly renovated (in 2024 I believe) play place for children aged 3-10 and there are approximately 6 booths with a couple free standing tables for the parents or additional family members to sit at. It does get loud in the play place with the acoustics. The tables are generally maintained well & if ever a more frequent wipe down is needed, staff seem willing to assist. Customer service-wise, 5 stars.

✨Pro-tip: bring earbuds or ear plugs if you’ll be dining in the play place. Also, children need to remove their shoes, bring socks for them“