Panera Bread

Name: Panera Bread
Address: 1549 Deerfield Pkwy, Buffalo Grove, Illinois, 60089, US
Telephone: (847) 229-8062
Price range: $
Rating: 2.4

$ • Cafe, Salad, Soup

Hours:
1549 Deerfield Pkwy, Buffalo Grove
(847) 229-8062

Menu Order Online

About Panera Bread

Panera Bread has made efforts to improve its food and service, but still falls short in some areas. While the food is good, the restaurants can be disorganized and unclean. Pricing can be unclear, and customers have experienced inconsistent charges. Some menu items may be unavailable, and staff may not always take responsibility for mistakes. The parking lot is small and struggles during busy times, making parking difficult. Customers have noted issues with ordering and stocking items, and sometimes drinks are missed during lunch rushes, though staff usually fix these quickly. Pickup orders occasionally arrive with missing items, no napkins or utensils, and can take a long time. The drive-through often does not work properly. Despite these issues, the food remains a highlight, but overall experience can be disappointing. Some promotions and pricing strategies have also caused confusion among customers. Recently, customers have praised staff members like Ms Jasmin, Mgr. Jésus, Erik, and Anton for cheerful, conscientious, and excellent service. However, some customers have expressed frustration about increasing prices, decreasing portion sizes, and missing items like avocado and bacon in their chicken avocado BLT, as well as salads. The kitchen sometimes needs more training to prevent these issues. The location is popular and busy, especially during weekday lunch hours, which can make parking difficult with many nearby businesses. Inside, the seating is varied, including a group table with high stools, and the decor is updated. The overall mood remains typical of a Panera.