Starbucks

$ • Coffee Shops

Hours:
2542 S Alpine Rd, Rockford
(815) 859-0856

About Starbucks

Starbucks is a popular spot for many, with cheerful and smiling baristas who expertly craft drinks in a busy environment. The staff, including friendly team members, go above and beyond to make sure customers are happy, even fixing mistakes and offering refunds when needed. Customers appreciate how the staff quickly and pleasantly greet them and know their usual orders. The atmosphere is warm and inviting, with comfortable furniture and a cozy motif, making it a great place to enjoy a hot drink like a Pumpkin Spice Latte during the holiday season. Families often bring their kids and even their puppies, who enjoy pup cups. Despite some design flaws in products like coffee cups that may lack spill-proof tops, the overall experience is one of warmth, enthusiasm, and dedication to customer service. Some customers have received exceptional service, which made their mornings special, and many plan to return.

Customers' Favorites

Starbucks Reviews

3.6
218 ratings
Restaurantji Rating
5
46%
4
14%
3
5%
2
7%
1
28%
Food
3.9
Atmosphere
3.8
Service
3.4

Share your opinion about Starbucks

Restaurantji Rating

Over $5 for a grande water with a tablespoon of dried strawberries for my dog???? When we purchased a cake pop and three other drinks??? Come on Starbucks. I was willing to pay a small
Fee for the scoop of dried berries but I was told I had to pay like it was a tea and an extra add on You give dogs free pup cups of whipped cream but not water and a tablespoon of dried berries?The person at the window didn’t say thank you or smile, and barely made eye contact, poor service...read full review

I love the customer service.

Read All Reviews(218)

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Hours

Monday 4:30AM - 10PM
Tuesday 4:30AM - 10PM
Wednesday 4:30AM - 10PM
Thursday 4:30AM - 10PM
Friday 4:30AM - 10PM
Saturday 4:30AM - 10PM
Sunday 4:30AM - 9:30PM
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