$ • Donuts

4105 Charles St, Rockford
(779) 774-4090


Take-Out/Delivery Options

Reviews for Dunkin' Donuts

I go through the drive through every morning on my way to work. I order the same drink every day, this morning my drink is not right there is no vanilla in it at all and they didn't put a drink receipt on my cup so idk what it is but it is absolutely gross. Tasted like old coffee that's been sitting! I called and let them know it was gross and I wouldn't be drinking it but I was on my way to work a half hour away and couldn't bring it back now. They will not replace the drInk...read full review
I am not going to this location again. The staff is rude. I let it go the first few times because I understand working in a busy environment. Today was enough to make me decide to take my business to Starbucks. The drive is not much further and the people are always nice. I rarely order donuts here because all day donuts is better, but I was passing there on my way home. I asked what kind of donuts they have (because I was buying a dozen) and the girl told me a variety. So I...read full review

The “GM” is literally slow. Has a straight attitude because her and the 2 other employees messed up my coffee. Called and told them my coffee was wrong and they said we can come back and get them remade so I drove 10 minutes to go get my coffee REMADE and she gets a straight attitude and says they can’t and won’t fix my coffee. I will NEVER come back to Dunkin. She should be fired.

More Reviews(63)


Monday 5AM - 8PM
Tuesday 5AM - 8PM
Wednesday 5AM - 8PM
Thursday 5AM - 8PM
Friday 5AM - 8PM
Saturday 5AM - 8PM
Sunday 6AM - 8PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.