Starbucks Coffee Company
$ • Coffee Shops
Hours:
2542 S Alpine Rd, Rockford
(815) 859-0856
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Over $5 for a grande water with a tablespoon of dried strawberries for my dog???? When we purchased a cake pop and three other drinks??? Come on Starbucks. I was willing to pay a small
Fee for the scoop of dried berries but I was told I had to pay like it was a tea and an extra add on You give dogs free pup cups of whipped cream but not water and a tablespoon of dried berries?The person at the window didn’t say thank you or smile, and barely made eye contact, poor service...read full review
I love the customer service.
Menu
Hours
| Monday | 4:30AM - 10PM |
| Tuesday | 4:30AM - 10PM |
| Wednesday | 4:30AM - 10PM |
| Thursday | 4:30AM - 10PM |
| Friday | 4:30AM - 10PM |
| Saturday | 4:30AM - 10PM |
| Sunday | 4:30AM - 9:30PM |
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Starbucks Coffee Company offers a warm and welcoming environment with comfortable furniture and an inviting atmosphere, making it a great place to enjoy a hot drink. The staff at this location are friendly, knowledgeable, and attentive, often greeting customers with a smile and remembering regular orders. They provide exceptional service, as seen when they quickly replaced a dropped drink without hesitation, which brightened a customer's day. The baristas work hard and fast to keep lines moving smoothly, ensuring a pleasant experience for visitors. Customers appreciate small gestures like serving espresso in a ceramic cup and friendly interactions, including telling a customer's daughter how cute her puppy is when she brings her dog for a pup cup. The location has its downsides, such as a poorly designed parking lot and outdoor area that is not as nice as other Starbucks locations. Overall, the store is praised for its service, cozy environment, and the staff's effort to make every visit special.