Customers` Favorites
Customers` Favorites
“After today's experience at Baldarotta's Porketta & Sicilian Sausage we will never be going back. The level of unprofessionalism and discrimination exhibited by one of their owners was astonishing. To give a brief synopsis we were excited to try out their new location for lunch. We were immediately met with rudeness for no apparent reason by the woman at the counter, I later learned she was actually one of the owners. I honestly just brushed it off and didn't think too much into it at first. But that changed the moment we said we would be eating there and get time changed even more as she stepped out from the counter and said "I'm going to stick you guys in here." as she turned on the light to the extra dining room. For context there's maybe 15 tables in their main dining room and two or three of them had customers. Additionally, this was around 11:30 am and there were no customers behind us in line. The extra dining room was dirty and had food on the floor and the tables needed cleaned. The couple that had been in front of us got great customer service and the woman was very pleasant with them. It became very apparent that we were being treated differently due to the dog, who is a trained service dog being with us. We decided to ask for our money back and leave even though we love their food and have been looking forward to it. When we walked back into the main room and poorly asked if we could cancel our order and be refunded the response we received was absolutely in a harsh tone. She gave me my cash back and I said thank you. She responded by ignoring me and agreeing as if I was invisible. We walked around the building to the parking lot and I told Matt that I couldn't leave without having a conversation with her because the entire interaction just did not sit well with me. I walked back in and patiently waited for a couple at the counter to finish ordering. It should be noted the light to the other dining area we were told to go sit in was off again. Again when I approached I received a cold response after witnessing her being very pleasant with the couple in front of me. I asked if I could speak with a manager or someone in charge. That is when she informed me that it was her and she was a part owner. I asked her why she has been so rude towards us and that we felt discriminated against because of our service dog. She told me she didn't see anything stating he was a service dog. I explained ADA law does not require a service animal to be vested and that she never asked if he was or even mentioned dogs were not allowed, had she asked or said something we would have informed her he was. I would also like to note that the majority of our interaction with her Lambeau was sitting or in a down stay not causing any issues. She admitted that she did treat us differently because of the dog and said she could have handled the situation better but never actually took accountability or apologized for the entire situation. I'm sorry for the long read but I truly couldn't stay quiet about this. I hope she learned something from this interaction today and as much as I'm saddened and disappointed in the entire situation I'm honestly glad it happened to us and not someone who is not able to speak up for themselves. I truly hope they decide to do some self reflecting and learn how to be more accommodating for individuals with disabilities in the future.“
Customers` Favorites
“There was only one woman working the lunch rush today and she was like a well oiled machine! She was cranking out sandwiches and salads and was not skimping on ingredients. It was impressive!“
Customers` Favorites
“Stumbled across this gem on accident today! This place is Amazing! The guy working was super nice (and gave me Swiss cheese instead of American :) ) I got the fat walk of shame and it was sooooooo good!!! He even let me pick music to listen to! I’ll definitely be back!! Thank you, Fat Sandwich Company!!!“
Customers` Favorites
“Absolutely love eating here! Would LOVE to see a baby changing station to be more family friendly“
Customers` Favorites
“I went in today with my 13 and 10 yr old boys. They are gluten free and love there is a sub place they can eat. They wanted take out today and chose to spend their own money on it. The boys were a little short on the total and the staff there was such a blessing and great, amazing examples to my boys how to be a good human in this world. Thank you for your customer service and showing love to my kids.“
Customers` Favorites
“To the thin African American male who just took our order and brought us our food at the Champaign location. You young man are awesome! Attentive and courteous! I wish you an awesome day and an even better future !! Job well done !“
Customers` Favorites
“On 7/26/2024 I had the best, freshest subway sandwich I’ve ever had. The bread was cooked perfectly and was so fresh. The toppings tasted very fresh as well.
The employee making the sandwich was quick and efficient and friendly. I will definitely be returning to this location to give it a try. There are many Subway locations in Champaign Urbana but this is my new favorite!“
“Wife and I have been to every Subway here. Back and forth on sometimes the sandwich being good. Sometimes its half-assed. This Subway has been the best one so far. Havent had an issue, foods made with care. We appreciate you guys, Village Green Subway.“
Customers` Favorites
“I eat here about once a week, and I always love my sandwich. I get the $4.99 footlong, and it's a really good price. I only eat half the sandwich for dinner, so I have two dinners for only $4.99. And it's really healthy too. Not much calories and you choose what you want. You can't beat that. You could get every vegetable that they have, and they can't charge you any extra. I love subway. Any subway.“
Customers` Favorites
“The service here is crazy. I swear they use robots to make the sandwiches that’s how fast they have people making these. I really like the tuna sandwich. This is a perfect spot to go if you live on Locust or Oak street. Because they make these food so fast I like to grab this when I am studying since it doesn’t take too long.
Parking: Large parking area
Kid-friendliness: Yessir“
“From the managers To the morning staff. To the night staff. They are so awesome. Every time I go into the jimmy johns at this location I feel great vibes. I'm always satisfied. Jimmy johns you did great with your managers and staffing!!! Choose. Thanks so much you all“
“Me: Can I place an order for delivery JJ: ok what would you like Me: A Gargantuan Sub with jalapeño chips and a pickle and would like extra sprouts JJ: Extra Sprouts on the pickle? Me: No on the sub 😂😂😂😂“
Customers` Favorites
“Thank you Tyler Stefan for giving back to the community and donating sandwiches to our volunteers at our chicken dinner/silent auction fundraiser to raise awareness and money for research for Stevens Johnson Syndrome. In memory of Angie Anderson 1993-2015 Victim of SJS/TEN“
Customers` Favorites
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“This Subway in Savoy is my favorite place to be!
• The “Sandwich Artists” are all top notch employees.
• They are professional, friendly, helpful and responsive to any and all requests.
• This group of workers keep the dining room clean. They take pride in the service they provide.
• I have been a satisfied and steady customer and have visited this location exclusively for several years.
• Congratulations to Levi,(the manager) and his INCREDIBLE
team! I hope they are proud of the service they provide.
With much gratitude, Nila Blair“