Head West Sub Stop
$ • Sandwich Shops, Salad, Soup
Hours:
3311 Robbins Rd, Springfield
(217) 726-9202
About Head West Sub Stop
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Head West Sub Stop Reviews
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Two of there managers sexually harassed and assaulted a young girl from Taylorville! She was fired for reporting it to the manager! You guys should be ashamed of yourself better get that checkbook out cause you’re going to pay!
Great until you have issues - ZERO customer service. The website's location selection is far too small, it's very easy to overlook, and you aren't asked to verify the location.
I placed an order online, and didn't realize until I got the text that the order was ready, that it had defaulted to the wrong location. I called to ask for a refund and the person on the phone has clearly had to deal with this issue a lot because she asked me not to get mad at her, but that once...read full review
They allowed Our Lords name to be taken in vain on a flier posted in their front window for Oktoberfest. I asked when I walked in ready to buy a sandwich if anyone can just post a flier?
The person I spoke with said , “Yes but it has to be approved by a manager and I happen to be one of the managers. I said. “Great! There is a poster in the window that offends Our Lords Name by using His Name in vaIn and it is offensive to me as well.” He replied,”it doesn’t bother...read full review
Ratings
Menu
Hours
| Monday | 10AM - 9PM |
| Tuesday | 10AM - 9PM |
| Wednesday | 10AM - 9PM |
| Thursday | 10AM - 9PM |
| Friday | 10AM - 9PM |
| Saturday | 10AM - 9PM |
| Sunday | 10AM - 9PM |
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Head West Sub Stop is a sandwich shop that stands out from the typical chain sub shops. The fresh bread and generous portions of meat and toppings make for a delightful dining experience. The staff are friendly and attentive, with one employee even going the extra mile to help a customer during a blizzard. The establishment is a favorite among regular customers, who praise the excellent food and service.
Recently, they have made efforts to cater to vegan customers, now displaying a sign inside that lists vegan options. They offer Gardein chick'n, vegan meatballs, and FYH cheese and mayo, making it easier for vegans to find satisfying meals. While the interior may not be loved by everyone, the location is convenient for grab-and-go meals.
Some customers have noted that the pizza sub can come out cold, but the chicken bacon ranch has received praise. Highlights include the delicious chocolate chip cookie and unique Jones soda. Overall, Head West Sub Stop remains a great place to enjoy a satisfying sandwich.