Potbelly

$ • American, Sandwich Shops, Fast Food

Hours:
228 W Miller St, Springfield
(217) 970-2825

About Potbelly Sandwich Shop

Based on the reviews, Potbelly is a restaurant that provides both catering and regular dining. The store helped a team of volunteers by creating catering boxes for over 75 people in less than an hour, with friendly and impactful staff. However, some find the restaurant over priced and over rated. One customer felt rushed and charged more than the online price, with no receipt given. The skinny italian and skinny prime rib, Oreo shakes, chips, pickles, cookies, and broccoli and cheddar soup were ordered. The soup was poured from a bag and was not hot and bland. The prime rib could have been more seasoned. The milkshakes needed more cookie taste. The tables were dirty. On the other hand, regular customers find the staff very welcoming and the quality of the food pretty high. A big fan of the chicken and cheddar wraps, with lots of free toppings. The Sandwich was So Good, especially the Pulled Pork sandwiches, and the Seasonal Shake, Churro was So yummy. One customer met a new G.M. who was very knowledgeable and friendly, with exceptional food. However, the bacon tastes like pepper, not bacon. Overall, a pretty good place to eat.

Customers' Favorites

Potbelly Sandwich Shop Reviews

3.5
38 ratings
Restaurantji Rating
5
49%
4
8%
3
11%
2
8%
1
24%
Food
4.0
Atmosphere
4.0
Service
3.7

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Hours

Monday 8AM - 9PM
Tuesday 8AM - 9PM
Wednesday 8AM - 9PM
Thursday 8AM - 9PM
Friday 8AM - 9PM
Saturday 10AM - 8PM
Sunday 11AM - 4PM
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