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“Berda* helped me get a replacement for a drink I had ordered earlier and didn't get a chance to return it until 3 days later.
Her response is what will keep me coming back to this place. She was very understanding and VERY cordial.
*(not sure if I spelled her name correctly)“
“Got home, no onions for food allergy was ordered 1was loaded with onions. Fries where hard enough to hammer through wood. Redeeming factor: i called to tell them the order was wrong, got immediate refund and promised a new meal on next come back. They stood behind the customer even though they messed up the order. At least they didn't him-haw trying to get out of it. *respect*“
“So many fast food places in the Springfield area blow me away with their disrespectful, crappy practices, (mcD on Chatham rd for example) this Sonic is one of the few places in the Springfield area where the crew has some sense, they are kind, they have good customer service and they do their job well, thank you guys“