Starbucks in Fishers

“Oversight Fail!!!

Great atmosphere outdoors for meetings and discussions. Indoors the new chairs and metal fixtures create an echo sound that is jarring in ambiance. Staff shift change sub-par. :( Not up to food service cleanliness code standards.

The supervisor was very friendly and volunteered her expertise and ownership in the company, but she did not have the secret shopper skills to impress me for a rave rating. She seemed happy in her position, but she did not have knowledge mastery training in the Coffee Master skills program that were previously required for supervisory roles of all staff members. As a former employee trainer this made me wonder why the prices have increased exponentially.

The menu board was difficult to read, and the staff did not offer what their recommendations were for a great selection to try that they personally recommend that was worth the value and quality.

There’s definitely room for improvement to return to what the brand once was! I was disappointed overall compared to fifteen years ago when I last visited this location.

I suggest the corporate oversight committee take the time and ownership responsibility to consider contacting former employees in the records management network to consult with them regarding brand management and improvements. Huge opportunity has nearly been ruined across the corporate governance. Will they bankrupt? Yes. Disappointing overall, especially to long time patrons and supporters!“

“I just had the most delicious falafel pocket .The flavors were amazing, and the bread was so soft and fresh. But what really made my experience stand out was the incredible customer service from the barista (Sarah)
who took my order. She was so helpful and friendly, making sure I got exactly what I wanted.“

“Everyone who works at this location is so nice, friendly and upbeat. So much so that I drive past another starbucks on my way to work to come to this one instead. My order has always been ready at the estimated time, even when they are slammed in the morning. 100% would recommend“

“My family went to a different Starbucks this morning, and my daughter dropped her pink drink, and was devastated. We came to this Starbucks to get another one, and Destiny wouldn’t let us pay for it… She was super sweet, and made my daughters morning. Excellent Starbucks!“

“I visit this Starbucks several times a week, and the staff is always very friendly and often times go above and beyond. I frequently go out of my way to come to this location instead of mobile ordering or going through the drive thru in any of the surrounding Starbucks locations because these baristas are so friendly and make my drink better than any other location I’ve been to. Thanks Target Starbucks!!!“

“Absolutely love this Starbucks and wish we were closer to this location!! Kiara is absolutely amazing, she was so sweet and friendly and approachable, she was especially sweet when we got up to the window. If I ever get the chance to come to Fishers again, I will most definitely be back!!! And if I could give more than 5 stars I most definitely would!!!“

“My new favorite Starbucks! This store is close to my work so it’s really convenient. The store just opened about 3 months ago, and so far the employees are amazing! They’re friendly, they make customers feel appreciated, they make the drinks exactly like they should be, the seating area is usually spotless, they have convenient pick-up parking. Love this store!“