Starbucks in Indianapolis

“This is the best Starbucks location I’ve ever visited. The entire staff is incredibly kind and friendly and customer service is on a level you rarely encounter nowadays. Special shout out to Brody who offered me a cup of whipped cream the other day for my toddler when he realized we were having a rough day!“

“I went to this location today. The customer service was wonderful. My daughter's matcha and my matcha were made perfectly by the young man working. At this point I am fighting going back again for another round. I usually write reviews to criticize, but it's important to give positive reviews even for the franchises that are frequented often. Happy New Years!!!“

“I'm having a rough time mentally and just wanted to say that the positive attitude in this Starbucks this morning was really nice. I used to be a barista, among other service-type jobs I've had, and it's not necessarily easy to project positivity and kindness in that kind of role. I really appreciated it.“

“The two gentleman working this morning are doing a great job managing a completely full store. The online orders were a lot and there were quite a few of us in person orders and they did a great job managing the flow. Especially for only two people working here. Food was hot and coffee was great. I do have to say to Starbucks corporate that they should look at bringing another member on during these busy trade show mornings here in Indy.“

“Hi there!
I really want to share my honest review over here regarding this location.Last Saturday 23rd Aug I visited the store.Everything was great but for me highlight was their GM.She was really incredible and making sure everyone was greeted welcoming .She was also giving beverages to the table that was really amazing hospitality.She was very nice and sweet.I would definitely visit this location again whenever I get chance 😍😍😍“

“Stopped in to see if they had the bear cup, but unfortunately they didn't receive any😭 but Sammie and Amanda made the best of a disappointing situation. Besides recommending my new favorite holiday drink combo; they also made my day much better with their positive energy and bright personalities. Definitely will be back to see them again!“

“staff are friendly and coffee/food to be expected for Starbucks. but definitely the SLOWEST one I've been to in the city. pretty consistently.
and sometimes they're super busy, but often I walk in when they not busy and still wait. like today - ordered in store, then waited 17 minutes for my latte, when there were only two drinks ahead of me and one person came through the drive through in that time. there were 5 staff members behind the counter. 🤷‍♀️ wasn't angry, but was a good example of how slowly this branch tends to move. would suggest a different location if you're in a hurry. otherwise, it's nice!“

“Michelle & Korbett** are amazing!! ( sorry if I spelled his name wrong. ) Thanks for the best customer service and helping me get my drink right. I am new to Starbucks and have been getting Starbucks everyday for the last 2 weeks!! ☕️❤️❤️❤️“

“Let’s start by stating what was ok about the visit
- store was clean attitudes were good
But there’s mores
My gingerbread chai tasted awful the barista behind the counter kept smelling the oatmilk, weird to I don’t think that’s very sanitary either. There was no foam or ginger on top it was like my drink order wasn’t even heard at first.
I asked for a remake but it seemed like it was an inconvenience for the barista in general.
The remake did taste extremely better and was the drink i ordered at first. Thank you for making it right !“

“Shout out to the drive through staff yesterday afternoon 10/9/24. I had just left St. Vincent's ICU where I lost one of my best friends of 17 years. They either heard it in my voice or saw it on my face when I placed my order. That coffee was the 1st start on my journey moving forward again without him. Thank you for your kindness.“

“This Is A Very Nice Starbucks Cafe.A New Starbucks Cafe To Add To My Road Trip List Of Many Starbucks Cafe's That I've Visited When Passing Through The Wonderful Town Of Indy!Decent Moderate Priced Menu Full Of Different Delicious Goodies.Great Latte/Tea Selection's.A Variety Of Different Snack's ☕️ ??Don't Worry About Bad WiFi Unlike Afew Place's In Indy That Are Sadly Often Known For That Problematic Stressful Situation..This Starbucks Has A Awesome High Speed WiFi Connection For Fellow Laptopper's.?‍? ?‍? ???A Very Casual&Clean, Organized Establishment.It's Often Very Peacefully Calm&Quiet Here.Great For Reading A Novel While Relaxing With A HotCoffee/Tea/Latte Or DuringCollege Studying While Visiting.Dining Area Has A Fair Amount Of Space&Seating Seçtion's.I Normally Credit Starbucks Parking Lot's In Some Of My Starbucks Review's,I Can't For This One Because This Starbucks Is Inside A Target Store?So..? I Geuss I Can Thank Target For Having A Spacious Parking Lot For Starbucks????It's Just A Really Nice Little Starbucks Cafe To Visit That's Connected To A Shopping Store,Which Is Great For Those Who Luv Starbucks But Hates Target.“

“Always a great experience!🤗 Harrison, I think his name is in the drive threw. The Whole team is AWESOME SAUCESOME!🎉💯 Christian is always very pleasant & he remembers you!🎉🥰🤗 Thank you Keystone location!! You all are cool beans!!🥰👍🏼🤗“

“Got 4 cups of coffee three sandwich sandwiches and oatmeal to go. Staff was wonderful, coffee was good, oatmeal was fine. Unfortunately the sandwiches were fair. Normally I have better luck at Starbucks, but today’s sandwich. The bread just wasn’t as good as I would hope.“

“This is my favorite Starbucks in the area! They are always quick with their orders, even when it’s busy. Even though there isn’t a drive thru, it’s convenient with the back parking and in a great location. The service is also excellent.

Parking: There is a free parking lot in the back which is really convenient!“

“Amazing service every time. This location is ON IT. I’ve pulled into the drive through line with at least 12 cars ahead of me and was already getting my drink in under 5-8 minutes. They really push through the weather to come in to make sure we all get our amazing coffee.“

“This is a great location. My coffee was decent but a little watered down. I was surprised because I grabbed it as soon as they called my name, so there was no time for it to set and for the ice to melt. Because it was pride, we ordered inside, and they had us pick up outside. I thought the setup was cute. Some people had cute stuff written on their drinks. Staff was friendly. Overall, I would recommend this location.“

“Mo, Jess, and their amazing new hire Sarah were so welcoming and sweet. This location always has the best people as well as the best drinks. It’s also one of the few locations where I know the drinks are consistently delicious.They deserve all the recognition for their hard work!“

“This morning, I visited this beautiful and quiet Starbucks branch and had a wonderful experience that truly made my day.

I ordered an Americano coffee (Venti size) along with a Cheese Danish and a Cinnamon Coffee Cake, both warmed to perfection. Everything was fresh, delicious, and served exactly how I like it.

What stood out the most was the friendly and welcoming attitude of the staff. They greeted me with warm smiles that instantly brightened my morning. It’s always a pleasure to start the day with great coffee and kind people.

Highly recommend this location for anyone looking for a calm atmosphere, excellent service, and quality coffee and pastries.“

“I had such a great experience at Starbucks today! The ladies working were incredibly kind, provided excellent customer service, and communicated so well throughout my visit. I ordered a Springtime special, the Lavender Oatmilk Latte, and it was absolutely delicious!! I truly appreciated the warm and welcoming vibes. Thank you for the great service!“

“We usually do take it home, but had some time to kill while the mechanic finished up. It wasn't rush hour for coffee either. The kid on the register seemed to be pained by the task of assisting with our order. It finally arrived. Two minutes before our mechanic called and said it other vehicle was ready. Seeing how we hadn't opened our sandwiches yet, we opted to ask for a little bag to place our two food items in and requested napkins because none were received originally. That was December 17th. We still haven't gotten our to go bag. And it's now mid-December, 2026. Something tells me that I should probably just chalk it up to the game. What do you think?“

“My partner and I ordered two venti drinks, and both were really good no complaints really. We came in later at night around 8 PM after our Christmas photoshoot, and the service was still pretty good.

There was little to no wait time, which was a pleasant surprise for a late evening stop. Overall, a solid experience and a nice way to wrap up the night at Starbucks.“

“My daughter and I very much enjoyed our visit to this Starbucks location earlier this evening. We were greeted by two very personable and friendly baristas. The beautiful and charming Lorraine, and her handsome co-barista, formerly of Fort Wayne, UK.Great service and kindness?abounded and their proper mask wearing was a relief.We will be back!Summer and GlynnaTo note:Of the 25 students students in Alumni Hall just outside of the Starbucks, 2 were wearing masks.Marian University needs to enforce their mask rule. There are signs posted.“

“It's not a bad place, but inside a Kroger , there is no sign for you on the outside of the store. Also, where i was staying that had up a pop-up sign to direct you that way and doesn't tell you where it is, just an arrow, no follow-up signs. And nowhere to park once you get to the store if you are just going for coffee.“

“Great atmosphere and friendly staff make this my go-to spot. The standout feature for me is their fantastic breakfast food selection. From hearty sandwiches to delicious pastries, Starbucks always has the best morning options. Despite occasional wait times during peak hours, the quality of their breakfast fare makes it well worth it, ensuring a satisfying start to my day.

Vegetarian options: The impossible breakfast sandwich has to be the best vegetarian breakfast sandwiches I have ever had.“

“Starbucks should really higher more then 1 person to run this shop. The barista was working double time trying to get online orders and in person orders done. I felt bad. She did a really great job with the coffee she made. I hope they get her some coworkers soon.“

“I went through the Drive-Thru and ordered a hot Pecan Latte. It was smooth, rich, and perfectly made. I usually get a hot Caramel Macchiato, but I’m really glad I tried this one. The flavor was delicious and comforting. I thought it might be closed because of the hours, but luckily it was open. Great service and great coffee!“

“I haven't eaten the food. It does look good. That is why I haven't rated their food. I want to try some of the food. When I do, I will change the review for the food. I am sure it is good. I love the Carmel ribbon crunch Frappuccino and the mocha chocolat cookie drinks. They are my favorite!“

“The best Starbucks I've experienced, period. Drinks are perfect 95% of the time, staff is super friendly and professional.
There's been a wait here lately, but one top employee was recruited into finance &, also, there's a strike- the baristas who can are protesting for a living wage, so this (& many) Sbux have been short staffed. Pay these folks $20/hr!!“

“Love the people here but for some reason they only had two shots of espresso to their Venti iced lattes compared to every other Starbucks that does three. Maybe it’s a mistake in training and it could be confused since venti hot lattes get two. Unfortunately, it kind of ruins it though. Their ice lattes here taste like milk with coffee flavor:(. Staff is great though and they’re super fast! If they fix this one day, I’ll definitely change it to five stars!“

“Located w/in the Hyatt, this Starbucks is a quick few minutes jaunt from the Convention Center, through the connected skywalk. Plenty of space to sit and enjoy your coffee - the pleasant huge hotel lobby is available. Quick service, pleasant staff.“

“The entire staff was very friendly and precessional. Autumn was great.I purchased a travel tumbler. But when I walked to my car, filled with my coffee, the tumbler leaked badly. I took it back and Autumn helped me to find another one. Then, she made me another coffee in the new tumbler with a smile.“

“My favorite Starbucks location! I've been a regular at this Starbucks for 15 or 20 years, as it's on my way to work. Today, I retired, and they remembered that it would be my last early morning visit. The staff there has always been phenomenal, very friendly, and well organized. I will miss the early morning team a lot! Cheers!“

“Went around 5 minutes before close and got a venti white mocha frappe! The barista or lead manager was so kind and complemented my pink coat which I got at Ross! Pink is my fave color and they had lot of merchandise of pink things. The baristas were very speedy even if the time crunch of 5 minutes before close and were so kind! I really love this location thank you for all the compliments girlies and the yummy drink! I’ve been here multiple times and have been confused with my ordering but the people were always kind and attentive! 🌸👙👚🩷 also very yummy and lot of whip on my frappi 😍😛🥰“

“Love the people. Love this location. Lyndsie is pretty awesome. She is the store manager. She is real great runs a good store with a great team. Hired alot of new faces. This place is always busy but get your drinks very fast. And if there is a problem, don't hesitate to have them fix it. You pay a lot for your drinks and they should be exactly how you like them. Love that because this location gets that. They remind me all the time. You like your drink how you like your drink. You pay almost $6 bucks it should be exactly how u want it. So this is one of the many reasons why I love love this joint.“

“Servers are always incredibly kind but the drinks themselves can be a hit or miss. Frappe may occasionally still have ice chunks, cup might not be lined when requested, refresher might occasionally taste sour. Besides a handful of off orders the place does very well though, so overall gets a solid rating“

“I hope this reaches the sweet lady who did my mobile order! I was waiting for my order when a male Karen, I’ll call him Keith, was upset about the sign that said “Back in 15!” and asked how long I’d been waiting and I guess he didn’t like my reply of “just a few minutes, I have a mobile order”. He huffed, and puffed and did what Karens do, but I just resumed my music and waited.When the worker returned, it was obvious they were just beginning their shift as they quickly put on their apron. I waited in the mobile order section, and he said something rudely to me and that’s when I told him that I’m not his problem and he shouldn’t take that tone with me. I’m kinda sad because now I realize I think the barista thinks I was upset at her and that’s not the case. The barista made a really amazing iced shaken espresso“

“Service was alright until I mentioned it was my birthday, the workers then broke out in song and sang me happy birthday the guy that works there had a great voice and the other just sounded okay I guess 10/10 would recommend they make the best fraps“

“Well there’s normally only one person when I go in. I understand everyone is short staffed but the last time I went in poor girl was overwhelmed. I assured her I was in no rush and to take her time. Her service was great and she made my drink flawlessly which is not easy as I’m very particular about my cold brew. Will definitely continue to stop by when I’m shopping in this area.“

“Always get exactly what I order, quickly & with a smile, which is impressive with how busy they get ….and how unbelievably rude & demanding other customers are with the staff…. I wouldn’t last a day in the their shoes! Kudos to the crew “

“Sad to see low reviews here. I fly in and out of Indy a few times a year, usually catching a 6am flight and I am in line at Starbucks. The staff are diligent and work hard and fast. The line is full of extremely crabby, demanding passengers who are blaming staff for a long line, the fact that they had to get up and haven't had their first cup of caffeine, etc. Congrats ladies for having a good mood, working hard and not letting us passengers change your work ethic or attitude. Drinks are made well, right, fast and with great attitude.“

“I literally will drive across town just for this location. The customer service is excellent and they consistently make my family’s drinks perfect. There is a Barista that sticks out the most to me her name is Paige! She’s has an amazing customer service!!“

“I’m regretful that we didn’t get her name, but the sweetest, bubbliest girl helped us in the afternoon of 07/29/2025!! It was our twin girls’ 17th birthday and we were out for a birthday freebies day! She was just a gem: all smiles, making awesome suggestions, and being genuinely sweet to our birthday girls! The service was super-fast too! Great place! My daughters swear they’re driving the 2 hours back to get another drink at this particular Starbucks!“

“When my mom was in the hospital down the street from here, I'd come and grab an iced caramel macchiato which helped keep me going during a very stressful and busy time. Parking is a little tight but other than that, I really appreciated the service and the convenient location.“

“My usual, a venti dark roast with 2 shots, tasted way better here than it does in most other places.

Outstanding!! Keep up the good work.

The AC seems to be cranked up, but it may also be the morning humidity and getting out of the sun.

Staff was friendly each morning we were there.“

“I went here in between my studies to get myself a pick-me-up matcha. It was superr windy out, and somehow, as I was getting into my car, a gust of wind blew the matcha out of my hands and onto the ground😭 i went back in to buy another matcha and the baristas made me one on the house. Such kind baristas, and they have good vibes :) Though there is no seating, if I ever need a mid day sweet treat, I will def be coming here.“

“Great customer service! My mom wanted to try the cherry but she's not a huge fan of cherry syrup (cough medicine taste Yknow?) So the barista (I forgot to ask her name) suggested raspberry. Since my mom's a bariatric patient she can't have a lot of sugar but the baristas suggestion and pleasant attitude made her day!! Thank you!!“

“Heerlijk verblijf in het JW Marriott in Indy! ! We verbleven bij een groep die de Bears / Colts-game bijwoonde en de beste tijd hadden! De kamers waren erg mooi en schoon en de service was geweldig! We hebben wat gedronken bij de High Velocity, en het was top!“

“I had a wonderful experience at this Starbucks store. From the moment I walked in, I was impressed by the fantastic combination of great food, excellent service, and inviting atmosphere.**Food:**The variety and quality of food options available are truly impressive. Whether I'm in the mood for a quick snack or a satisfying meal, this Starbucks delivers. Their freshly baked pastries are a delight – always flaky, flavorful, and accompanied by a perfect cup of coffee. Their sandwich selection is equally outstanding, offering both classic choices and creative combinations that cater to a range of tastes. I appreciate how they provide wholesome and tasty choices that complement their beverage offerings perfectly.**Service:**The staff at this Starbucks store consistently go above and beyond to make every visit a pleasant one. From the friendly greetings when I walk in to their willingness to customize orders to my preferences, their dedication to customer satisfaction is evident. They handle orders efficiently even during busy hours, ensuring that everyone gets their drinks and food promptly. Their knowledge about the menu and their willingness to recommend items based on personal preferences is something I truly value.**Atmosphere:**The atmosphere of this Starbucks is simply inviting. Whether I'm looking to catch up on work, read a book, or meet up with friends, there's a spot for everyone. The cozy seating arrangements, warm lighting, and comfortable ambiance make it a perfect place to relax and enjoy a cup of coffee. It strikes a balance between being a serene environment for solo visits and a social space for gatherings.In conclusion, this Starbucks store has nailed the trifecta of exceptional food, outstanding service, and an inviting atmosphere. It's become my preferred spot for both a quick coffee fix and a pleasant break from the daily“

“Got my drink free after waiting 15 minutes due to an issue at the store. I didn't ask for a discount or a comp, but was offered it immediately due to the wait. To me, that shows accountability even when it isn't being forced by the customer. That's what I want from businesses I support. I will be sure to get my Sbucks from here from now on!“