“Stopped in on the 19th of April after a long drive through Chicago in the early morning. Was very happy they were open and I reloaded my Dunkin app. Wife and I ordered breakfast sandwiches along with hot tea and my Dunkin.
Ethan was working alone and was outstanding. He efficiently worked through the lines as they formed. The food was great and the coffee was excellent.
Thanks for being open and providing us with a welcomed break from driving.!“
Customers` Favorites
“I stopped by to grab coffee and breakfast this weekend since I had a goat show at the fairgrounds. My Irish creme latte was delicious and the salmon bagel was so good! I’ll definitely be stopping over again and again if I’m ever in the area!“
Customers` Favorites
“my daughter and I tried the London fog and OMG delicious 😋. I'm keto and have to be careful with my drinks, getting sf syrup and knowing the tea is bagged and not concentrated makes me so happy!! absolutely 5 stars for 5 lakes!“
Customers` Favorites
“my daughter and I tried the London fog and OMG delicious 😋. I'm keto and have to be careful with my drinks, getting sf syrup and knowing the tea is bagged and not concentrated makes me so happy!! absolutely 5 stars for 5 lakes!“
“I can’t express how wonderful the staff at the Sturgis MI location is. I brought a paper bogo coupon to this location that sadly wasn’t excepted due to the location being privately owned. The staff was very kind in explaining this and apologized for not being able to accept it but did inform me of a few locations that would. The staff could have been short and simply said no but they went above and beyond simple making our drinks. We talked with the staff (all laughter and smiles) for a short while after we receiving our drinks. We can’t wait to make many more stops at the Sturgis location for more laughs and great coffee. Biggby couldn’t have asked for better staff at this location. :)“
Customers` Favorites
“I go to this location often. I always go inside to order and I never have any issues or concerns. Last week I arrived to pick up a mobile order and they said they didn’t have it. I had confirmation on my app that it had been received and they were working on it. The girl over the speaker was very nice, but her manager was not helpful in tone or with customer service. I left without my order and I was not offered an answer or a refund. I’m disheartened because this is my usual Starbucks. Service is so much better inside I guess.“
“Biggest and best banana splits!“
Customers` Favorites
“Half of them act like they don't want to even be working and they don't listen! when you ask them to fix it, it's the end of the world and they didn't even fix it they mixed the whipped cream into my coffee! Definitely not the first time either! By far the worst biggby iv been too! That's saying alot, I have been to so many!“
Customers` Favorites
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“I did a mobile order and they were out of a few things on my order. The guy at the counter was cool about it and got substitutions for everything. They didn't have the frozen coffee thing, but he made it an iced and it was great. All in all, good experience and not the usual kind of stress that comes from doing a mobile order and ordering something that the restaurant is out of. I appreciate that.“