Arby's

Name: Arby's
Address: 35 E 96th St, Indianapolis, Indiana, 46240, US
Telephone: (317) 818-0806
Price range: $
Rating: 3

$ • Fast Food

Hours:
35 E 96th St, Indianapolis
(317) 818-0806

Menu Order Online

About Arby's

Arby's is a restaurant that needs to improve on its cleanliness and efficiency. The floors and tables were not well-maintained, and the overall atmosphere could have been fresher. However, the food is decent, with hot and fresh curly fries being a highlight. The service can vary, but some staff members stand out for their excellent customer service. For instance, the drive-thru employee and the counter staff member with tattoos were praised for their pleasant, efficient, and attentive service. They remembered orders, were knowledgeable about the menu, and provided a positive experience. The restaurant was described as very beautiful and nicely maintained by a customer who visited for the first time with their daughter. The staff was friendly and attentive, with multiple employees greeting and checking on customers, creating a smooth and welcoming environment even during busy lunch hours. The manager was especially noted for being personable and engaging with everyone. Additionally, a visit through the drive-thru with a pup was highlighted, where the staff member named Kyy was kind enough to bring a pup cup for a customer's rescue dog, making the experience even more special. Overall, Arby's has the potential to improve with better staffing, cleanliness, and maintaining a friendly atmosphere.