Chipotle Mexican Grill in Indianapolis

“Rating 5 stars because the staff are really sweet and they care. I just don't like the atmosphere because of all the homeless people coming in and out. I put my take out bag down while I went to get drinks and some homeless guy came in and walked out with my bag of food. I was very mad. I told the staff what happened and they were very understanding and made me fresh food ♥️ I really appreciated that.“

“The food was good, and the smoked brisket is amazing. I need to keep it full time.

Service was good, employees were nice

Atmosphere is ok, the homeless couple that paces along the strip mall are a hit and miss if they are out in front or not, but they don't bother anyone from what I have seen.

Get the Brisket bowl!!!!

And Mandarin Fresca water is amazing“

“Overall, I enjoy Chipotle. I have been coming to this location for more than 7 years, and they have maintained their quality through lots of staff and management changes, which speaks volumes, in my opinion.

Vegetarian options: They offer sofritas. My sister doesn't eat meat, and she will often get a burrito bowl with just beans, rice, lettuce, and veggies and have chips and queso. She isn't a fan of sofritas because they taste like meat, which she doesn't like the taste of, so that's a hard NO for her.

Parking: Overall, parking is not an issue, but this place is popular, so a certain times the lot gets full .

Wheelchair accessibility: The door opening is large, and the line is large. I am not handicapped so this is just speculation, but it "appears" to be wide enough, but only someone in a wheelchair can truly speak to it.“

“Update: 09/02/2024
The quantity issue was just one off and I changed my review.

The place was very busy and the staff was handling it quite well. I got bowl to-go. The quantity was bit on lower side than what I was expecting. That was probably because of the long line. The food was ok. I ordered Veg Bowl and came out good. I will return to this chipotle again to check quantity.

Vegetarian options: Yes, veg option is there.

Dietary restrictions: Yes, clearly marked

Parking: Plenty of parking

Kid-friendliness: Yes

Wheelchair accessibility: Yes ♿️“

“I wanted Chipotle yesterday, but the line was so long that I couldn’t park to go inside. I returned today, and IT DID NOT DISAPPOINT!! I don’t eat Chipotle often, but today’s service has inspired me to visit more frequently. I, unfortunately, didn’t ask the gentleman his name, but I did compliment him on how well he crafted my honey chicken burrito bowl. He deserves a raise & promotion for his amazing customer service. Thank you, again!! 10 stars!!

Ate here again today. I wanted to add that this is the best location in Indy!! Hands down.“

“I don’t know what kind of magic goes on in here but I’m from Chicago and the employees at my local Chipotle hate life and hate customers so it was so nice to go to a store where people were NICE and accommodating. It’s such a small thing but really makes a difference. 10/10 I wish I lived near here.“

“As someone who previously worked for chipotle, I want to say these reviews are kinda ridiculous. The counters are going to get messy during peak hours. They work really hard at this location. I go there frequently, at least once a week. They're always really kind and I try to acknowledge their hard work. I really like the work ethic of their employee, Sara. Their food has always been prepared so well. I feel like its hard for most customers to put it in perspective that if you want it fast, it will get messy. They will clean up after peak hours. Put yourselves in their shoes. Make it make sense.“

“Payton handmade me the most delightful, delicate, beautiful, absolutely MASTERPIECE of a burrito bowl tonight. This bowl made me physically stand up and applaud Payton for her hard work and dedication and commitment to Chipotle. This is the single handed best burrito bowl i’ve ever eaten in my entire existence, and genuinely pushed me and changed my perspective on mankind- also the government. Now I know everyone is lovely and worthy in their own way. Everyone here deserves a raise and a kiss“

“Pretty great group working there but yall gotta chill on all that SALT! Lil buddy in the back was sprinkling all kinds of heart failure on that chicken! Please slow down on the salt, I could barely eat it 2 times in a row. I didn't take the risk for a 3rd time, even though the customer service was great“

“I recently visited Chipotle and was quite pleased. The restaurant was clean, which made for a pleasant dining experience. The food quality was high, with fresh ingredients and great flavors. The only reason I'm not giving it five stars is that the service was a bit slow. Overall, a solid four-star experience.“

“Food is good, just overpriced. I can eat at a local Mexican restaurant for the same or less money. Is it slightly more convenient because it’s “fast food”? Yes. But comparatively it’s too expensive for my taste. This location was fast and easy, not the most upbeat staff but pretty much on par with fast food experience.“