Chipotle Mexican Grill in Indianapolis

“I’ve been going here pretty frequently and nick has always taken great care of me. The food has always been fresh and I’m always greeted with a sincere positive attitude. Nick is such a delight and I always look forward to seeing him when I go! Give him a raise!“

“Overall, I enjoy Chipotle. I have been coming to this location for more than 7 years, and they have maintained their quality through lots of staff and management changes, which speaks volumes, in my opinion.

Vegetarian options: They offer sofritas. My sister doesn't eat meat, and she will often get a burrito bowl with just beans, rice, lettuce, and veggies and have chips and queso. She isn't a fan of sofritas because they taste like meat, which she doesn't like the taste of, so that's a hard NO for her.

Parking: Overall, parking is not an issue, but this place is popular, so a certain times the lot gets full .

Wheelchair accessibility: The door opening is large, and the line is large. I am not handicapped so this is just speculation, but it "appears" to be wide enough, but only someone in a wheelchair can truly speak to it.“

“Cleaner than the last couple Chipotle’s I’ve been too and quite pleased with the weight of my bowl! Especially since i got salsas and a few things on the side. Better than the last location by a mile, but i do feel like the double meat was still regular portion size. A lot of rice and beans“

“The food was delicious and generous, at least in my book. The atmosphere was kind of messy and the staff looked kind of rough. I'm not sure what happened before I visited but the staff looked like they were really going through it, it was concerning.“

“Five stars for the dinner crew working the evening of 11/6. I got enthusiastic food recommendations, friendly attitudes, and smoothly run teamwork for preparing my meal and ringing it up. I don’t think I’ve ever moved through a chipotle line so quickly. Also the chips were really good, and that’s saying something since I’ve been disappointed by the chips at almost every chipotle I’ve been to in the past couple years. My kids even reminded me “Don’t get the chips! They’re not good anymore!” Thankfully it wasn’t a decision I regretted.

Can’t believe the price increase in the past few years, but that’s not a result of this crew. Just a general complaint that I’m hoping will be a drop in the bucket of food cost woes across the nation, that might get us somewhere ;)“

“As someone who previously worked for chipotle, I want to say these reviews are kinda ridiculous. The counters are going to get messy during peak hours. They work really hard at this location. I go there frequently, at least once a week. They're always really kind and I try to acknowledge their hard work. I really like the work ethic of their employee, Sara. Their food has always been prepared so well. I feel like its hard for most customers to put it in perspective that if you want it fast, it will get messy. They will clean up after peak hours. Put yourselves in their shoes. Make it make sense.“

“Payton handmade me the most delightful, delicate, beautiful, absolutely MASTERPIECE of a burrito bowl tonight. This bowl made me physically stand up and applaud Payton for her hard work and dedication and commitment to Chipotle. This is the single handed best burrito bowl i’ve ever eaten in my entire existence, and genuinely pushed me and changed my perspective on mankind- also the government. Now I know everyone is lovely and worthy in their own way. Everyone here deserves a raise and a kiss“

“I’m rating this particular Chipotle location because of the service I received from one of the employees.

I have a severe allergy to avocados. Before placing my order, I let the employee standing before me know about my allergy. This particular employee looked a bit dazed and confused. That employee glanced at the food line and looked back at me but didn’t say or do anything to prepare for my order. Maya saw and heard the conversation and immediately stepped up saying that she would take my order.

Maya took off her gloves, washed her hands, cleaned the counter surface in front of the employees, washed her hands again, put gloves, on lay down 2 sheets of foil (side-by-side to prevent my tortilla from touching any surface) and then was ready to make my burrito. That alone gets two thumbs up and five stars. 👍👍⭐️⭐️⭐️⭐️⭐️.

As a customer who unfortunately has a food allergy, I felt safe and protected. I felt seen and understood. I really hope this location acknowledges Maya, and I hope that she receives a statement from Chipotle corporate on her professionalism, taking command of a situation, food handling, and care for customers.

Thank you, Maya.

Date of service was December 26th or 27th, 2025.“

“We had bowls of different types when stopping at this Chipotle. The food is freshly in nature. The heated elements were on the lukewarm side. Rice, tomatoes and beans were fine. Chicken was a bit sparse. The portion is good size and filling. Service is good, one person seemed to do all the work at the counter in preparing each order per person. The staff are friendly and cooperative. Atmosphere, the place has plenty of seating but was a mess. Tables not cleaned and stuff on the floor everywhere. The bathroom was also messy. Overall a decent experience.“

“I am kind of new to Chipotle. The service was friendly and quick. The dining room is cozy and was clean overall. We did not have to wait to be served. The menu is a little confusing but if you know what you want, it's good. A lot of options available.
The one thing that I felt a little underwhelmed about was that much of the food was lukewarm at best and not very fresh. I kept thinking ,oh they must heat it up at the end. That isnt the case. Everything tasted good but like it was yesterday's reheats that needed to go back in the microwave.“

“Wasn't in a very good mood when I arrived to Chipotle but Joy, behind the counter, was genuinely excited to greet us & gave us excellent customer service. Left with delicious food & feeling so much better and more hopeful about the world. Thanks, Joy!“